Supply Chain Operations Manager

We’re on the lookout for a Supply Chain Operations Manager to drive CONDUCTR’s day-to-day supply chain, turning business demand into effective purchasing, smooth logistics and the right materials in the right place at the right time.

About Us:

CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences.

Key Responsibilities:

Demand Planning & Business Coordination

• Work with relevant business functions to understand demand and translate approved requirements into purchasing, replenishment and delivery activity.
• Consolidate product forecasts, project requirements and production plans into an operational purchasing plan.
• Challenge incomplete or unclear requirements where they could affect supply or delivery.
• Monitor stock, open orders, supplier lead times and material requirements, identifying shortages and risks early.
• Provide clear information on stock availability, material status and supply risks.
• Resolve or escalate conflicting or changing requirements.
• Ensure purchasing is based on approved specifications, BOMs and build requirements.

Purchasing & Supplier Management

• Manage the day-to-day purchasing process within agreed purchasing authorities and controls.
• Raise, issue, amend and manage purchase orders accurately and on time.
• Manage routine supplier communication, order confirmation, expediting and delivery issues.
• Maintain accurate purchasing and open-order records.
• Ensure purchasing reflects agreed supplier arrangements, pricing and lead times.
• Coordinate the operational onboarding of approved suppliers, working with the Head of Strategic Supply Chain and Finance to ensure the required purchasing, commercial and system information is in place.
• Resolve routine supplier performance, delivery and order issues.
• Coordinate supplier returns, replacements, credits or RMAs where required.
• Escalate significant commercial, contractual, capacity or supplier issues to the Head of Strategic Supply Chain.
• Manage complex, urgent or priority purchasing requirements where required.

Replenishment, Stock & Inventory

• Own routine replenishment and repeat-component ordering for established products.
• Maintain appropriate reorder points, minimum stock levels and safety-stock parameters.
• Maintain appropriate stock levels against agreed demand.
• Use stock information provided by the Stock & Inventory Controller to support purchasing and replenishment decisions.
• Identify shortages, excess stock and changing demand early and take appropriate action.
• Review obsolete, damaged, excess or slow-moving stock and recommend appropriate action.
• Ensure stock write-offs or disposal follow the agreed approval process and financial controls.

Logistics, International Trade & Material Readiness

• Coordinate domestic and international inbound and outbound shipments.
• Arrange routine freight and courier activity where required.
• Manage international shipping requirements, including Incoterms, duties, customs and import/export documentation.
• Coordinate with Finance, suppliers and logistics partners on foreign-currency considerations where relevant.
• Maintain visibility of ordered, outstanding and at-risk materials.
• Coordinate material readiness for product builds, R&D activity, scenic production and project delivery.
• Resolve routine logistics issues and escalate significant risks that could affect delivery.

Damaged, Incorrect & Non-Conforming Goods

• Ensure damaged, incorrect or non-conforming deliveries are resolved promptly.
• Work with the Stock & Inventory Controller to ensure affected goods are correctly identified, recorded and isolated where required.
• Coordinate replacement, return, credit or other action with the supplier.
• Involve Engineering, Product Engineering, Show Set or other relevant technical owners where technical acceptance is required.
• Escalate recurring or significant supplier-performance issues to the Head of Strategic Supply Chain.

Strategic Supply Chain Interface

• Work closely with the Head of Strategic Supply Chain on supplier performance, sourcing decisions and escalations.
• Implement agreed supplier and sourcing arrangements.
• Provide operational feedback on supplier performance, delivery reliability and recurring issues.
• Escalate significant commercial, capacity or supplier risks.
• Support strategic supplier reviews where operational input is required.

Process, Reporting & Team Management

• Maintain clear reporting on purchasing, stock, supplier performance, logistics and material readiness.
• Maintain agreed operational supply-chain KPIs.
• Identify recurring issues and implement practical improvements within purchasing, logistics and inventory processes.
• Maintain appropriate purchasing controls, process discipline and data quality.
• Work with Finance as ERP and financial-process owner.
• Ensure purchasing requests follow agreed approval and authority processes.
• Line-manage and develop the Stock & Inventory Controller.
• Coordinate purchasing, stock and logistics activity against business priorities.

You Should Have:

• Experience in purchasing, supply-chain operations, procurement operations or logistics.
• Strong purchase-order administration and supplier-expediting experience.
• Experience in demand planning, replenishment or stock control.
• Ability to translate business requirements into clear purchasing and supply actions.
• Strong organisation, process discipline and attention to detail.
• Experience managing supplier communication and delivery follow-up.
• Experience with international inbound and outbound trade, including Incoterms, duties, customs requirements, international shipping and foreign-currency considerations.
• Experience using purchasing, ERP or inventory systems.
• Ability to manage competing priorities and operational issues.
• Strong stakeholder and supplier communication.
• Experience maintaining accurate operational records and reporting.
• Practical process-improvement capability.
• Ability to manage and develop a direct report.
• Ability to work closely with a strategic supply-chain lead while retaining responsibility for day-to-day execution.

It would be great if you have:

• Experience in engineering, manufacturing, R&D, scenic production or project-delivery environments.
• Inventory or warehouse-management experience.
• Experience supporting both repeatable products and bespoke projects.

What We Offer:

• A competitive salary and benefits package.
• A vibrant, inclusive, and dynamic work environment.
• Opportunities for personal and professional growth.
• A chance to be part of a forward-thinking team making a real difference.

What it's like working at CONDUCTR:

CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started!

On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business.

Our 5 core values articulate this best, and we are looking for people who can demonstrate them:

• We go above and #beyond
• We work as a #team & make it fun
• We creatively #kick-ass
• We #doit efficiently, on time & on budget
• We deliver work that makes us #proud

Does this sound like the job for you?

Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.