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Supported Employment Team Leader (WorkWell)

Reigate, England, United Kingdom Full-time Posted 3 hours ago
The starting salary for this role is £48,698 per annum based on a 36-hour working week. This role is funded on a fixed term basis until 31st March 2029.

Do you want to play a key role in helping people overcome health‑related barriers and thrive in work? Join us as a Supported Employment Team Leader and help shape and deliver an ambitious new programme that will transform employment support across Surrey.

The role is hybrid with at least one day a week in Woodhatch Place, Reigate (usually Tuesday). The job will require some travel to other locations in Surrey and occasionally further afield.

Our Offer to You

  • 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service.
  • Option to buy up to 10 days of additional annual leave
  • A generous local government salary related pension
  • Up to 5 days of carer's leave and 2 paid volunteering days per year
  • Paternity, adoption and dependents leave
  • An Employee Assistance Programme (EAP) to support health and wellbeing
  • Learning and development hub where you can access a wealth of resources
  • Wellbeing and lifestyle discounts including gym, travel, and shopping
  • A chance to make a real difference to the lives of our residents.

About Economy And Growth

The Economy and Growth team works as ‘One Council’ to build a sustainable, inclusive economy across Surrey. We provide strategic leadership and deliver services in business support, innovation, skills and place‑making for 110,000 businesses and 1.2 million residents.

Our focus is helping residents access and sustain employment through Surrey’s wide range of opportunities. Using an employer‑led model, we deliver programmes funded by the Department for Work and Pensions (DWP), including Connect to Work and WorkWell.

We are bringing these programmes together into a fully integrated employment support offer. This role will help deliver a seamless, high‑quality service through a single front door for residents, businesses and employers.

About The Programme

Surrey County Council leads delivery of WorkWell locally. The programme is based on early intervention, providing timely person-centred support to prevent health‑related barriers to stay in or return to work. By 2029, WorkWell will support 3,765 residents in Surrey.

Funded by the DWP, WorkWell offers integrated work, health and skills support. It sits alongside Connect to Work within our Employment Support function.

This is a key opportunity to help shape and deliver a new programme, define service standards and build strong links with health services and referral partners to ensure a steady pipeline into support.

About The Role

You will play a central role in delivering WorkWell, managing a team of up to 10 Work and Health Coaches who support participants into and within employment. You will ensure delivery is high quality, person‑centred and aligned with programme expectations and targets. You will support the Supported Employment Operations Manager in overseeing external provision and ensuring consistency across services.

Working closely with Connect to Work Team Leaders, you will help create a consistent and integrated employment support offer. You will foster a collaborative team culture, support performance and continuous improvement, and ensure your team has the tools, resources and partnerships they need to succeed.

The role involves establishing clear service standards and operational processes, strengthening referral pathways across health, social care, the voluntary sector and local authority services, and building a strong pipeline into the programme. You will also help develop a multi‑disciplinary offer by working with health and community partners to agree ways of working and referral routes.

Alongside this, you will support performance monitoring and reporting, ensuring accurate data capture through CRM systems and working with colleagues to review performance, improve outcomes and understand the customer journey. You will also contribute to employer engagement, helping to build relationships with organisations across Surrey.

This is an excellent opportunity for someone passionate about making a local impact by helping people overcome health‑related barriers and move into or remain in work.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

  • Experience in supporting implementation and delivery of a similar supported employment programme
  • Evidenced experience and success in employment support practice leading to sustained employment for people who have faced health barriers to employment
  • Managing, supervising and coaching front line staff in employment support (or similar) settings
  • Cultivating a high performing team environment that is focused on exceeding programme targets, preferably in supported employment settings
  • Strong understanding of the employment support and health-related landscape
  • Excellent communication skills.

To apply, please send a copy of your CV and outline your experience and suitability for the role responding to these three questions: 

  • Please set out examples of your experience of managing a high performing, target driven and motivated team in a supported employment programme, preferably in a health-related context.
  • WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of designing and embedding front line services to meet the demands of new programmes of work that cut across these sectors.
  • This role requires significant multi- agency working across the public, private and voluntary sectors. Please describe your experience of working in this environment, giving examples of where you have had positive impact.

Before submitting your application, we recommend you read the job description & our Life at Surrey handbook to get an insight into working at Surrey.

Contact us 

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact us by e-mail at ioni.sullivan@surreycc.gov.uk.

The job advert closes at 23:59 on 08.07.2026 with interviews planned for the following week.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. 

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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