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Team Leader

Sheffield, South Yorkshire part-time Customer Services Posted 6 days ago

The Team Leader is a frontline role within Operations, responsible for delivering the highest standards of customer service and support to the Company, clients, and customers in line with the FCA’s Consumer Duty. The Team Leader plays a key role in supporting the Team Manager by providing day-to-day leadership, coaching, and oversight of a team of officers, ensuring performance meets departmental objectives, aligns with company policies, and delivers positive customer outcomes. The role a…

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