Technical Business Analyst

Job Title: Technical Business Analyst

Location: Norwich, Bristol, York, or Eastleigh (Hybrid Working)

Duration: 6 Months

Inside IR35

This is a contract opportunity for someone who is an experienced Technical Business Analyst with a proven track record of supporting large-scale business and technology change initiatives. You'll be comfortable working in fast-paced environments, quickly understanding complex business processes and translating requirements into practical technical solutions.

This role would suit someone who can hit the ground running, engage confidently with both business and technology stakeholders, and operate effectively with a high level of autonomy. You'll be experienced in delivering outcomes within agile and hybrid delivery environments and have a strong understanding of systems, data, integrations, and change delivery.

The successful contractor will be comfortable balancing strategic thinking with hands-on analysis, providing support across project delivery, requirements definition, stakeholder engagement, and solution implementation activities.

Key Responsibilities

• Engage with business stakeholders, technical teams, and project sponsors to understand business objectives and challenges.
• Elicit, analyse, document, and validate business, functional, and technical requirements.
• Facilitate workshops, stakeholder interviews, and requirements gathering sessions.
• Create and maintain high-quality artefacts including user stories, process maps, business requirements documents, functional specifications, and data mapping documentation.
• Translate business requirements into clear deliverables for development and technical teams.
• Support solution design activities by identifying impacts, dependencies, integration requirements, and risks.
• Work closely with Product Owners, Architects, Developers, and Test teams throughout the project lifecycle.
• Support backlog refinement, prioritisation, and sprint planning activities within Agile delivery frameworks.
• Assist with User Acceptance Testing (UAT), ensuring delivered solutions meet agreed business requirements.
• Identify opportunities for process improvement and operational efficiencies.
• Manage stakeholder expectations and communicate project progress, risks, and dependencies effectively.
• Contribute to successful project delivery against agreed timelines and milestones.

Skills and Experience

• Proven experience as a Technical Business Analyst within complex technology or business transformation programmes.
• Strong requirements elicitation, analysis, and documentation skills.
• Experience working on system implementation, integration, digital transformation, or data-related projects.
• Demonstrable experience working in Agile, Scrum, Waterfall, or hybrid delivery environments.
• Strong understanding of business process mapping and process improvement techniques.
• Experience producing user stories, acceptance criteria, functional specifications, and process documentation.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong stakeholder management and workshop facilitation skills.
• Experience using tools such as Jira, Confluence, Azure DevOps, Visio, or similar.
• Excellent analytical, problem-solving, and organisational skills.
• Ability to work independently and manage priorities in a fast-moving project environment.

Desirable

• Experience within Financial Services, Insurance, Banking, or other regulated industries.
• Understanding of APIs, systems integrations, cloud technologies, and data flows.
• Knowledge of SQL and data analysis techniques.
• Experience using tools such as Jira
• Relevant Business Analysis certifications such as BCS, IIBA, CBAP, Agile BA, or equivalent.

Please ensure that you attach an up-to-date CV to your application which includes gaps if you have any.

We're inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week, combining the benefits of flexibility with time together with colleagues.

We’d love you to apply online. If you need a different way to apply, or have questions, please contact me at Katyayani.pathak@aviva.com