Technical Coordinator

ROLE: Technical Coordinator - Reactive

HOURS: 37.5 hours a week

LOCATION: Barnard Castle

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Coordinator - Reactive who will own and manage the reactive maintenance process from initial request through to completion and closure, ensuring safe, compliant and efficient delivery of maintenance activities.

Role Responsibilities:

• Own and manage the reactive maintenance process from initial request through to completion and closure.
• Co‑ordinate reactive maintenance activities through internal engineering teams and specialist contractors.
• Ensure all reactive works are prioritised, assigned and completed in accordance with SLA response and completion targets.
• Ensure suitable RAMS, permits and supporting documentation are in place prior to commencement of works.
• Keep stakeholders informed of progress and manage customer expectations through to closure.

Required Qualifications:

• Experience co‑ordinating reactive maintenance activities within a technical or facilities management environment.
• Experience working within regulated or compliance‑led environments.
• Experience using CAFM systems and managing operational work orders.

What's in it for you?

• High street discounts from thousands of well‑known retailers, gyms and more via our MiDeals platform.
• Life cover of up to four times your salary.
• Enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (with the potential for free shares).