Technical Services Manager

Better places, thriving communities.

Location and Shift

Location: Cumberland Infirmary, Carlisle

Hours: Full Time

Shift Pattern: Monday – Friday, with flexibility to support operational requirements

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Technical Services Manager to lead the delivery of Hard FM and Estates services at Cumberland Infirmary, ensuring the safe, effective and compliant operation of critical building services across the site.

Role Responsibilities

• Lead and manage the Estates and Hard FM function, providing direction and support to up to four direct reports at Supervisor and Manager level.
• Ensure the successful delivery of planned preventative maintenance (PPM) and reactive maintenance activities in line with contractual requirements and service specifications.
• Develop and implement a proactive maintenance strategy to maximise asset performance, reliability and compliance across the estate.
• Monitor operational performance, ensuring all maintenance activities are completed safely, on time and to the required standards.
• Build strong relationships with key stakeholders, supporting continuous service improvement and maintaining high levels of customer satisfaction.

Required Qualifications

Applicants must meet the below defined requirements for the role:

• Proven experience in a senior Estates, Technical Services or Hard FM management role.
• Strong knowledge of building services, estates maintenance and Hard FM operations within a complex environment.
• Demonstrable experience managing operational teams, budgets and service delivery performance.

What We're Looking For

• Excellent leadership and people management skills with the ability to motivate and develop high-performing teams.
• Strong organisational and planning abilities, with experience managing multiple priorities and operational demands.
• A proactive approach to problem solving and continuous improvement.
• Outstanding written and verbal communication skills with the ability to engage effectively with clients, colleagues and stakeholders.
• A sound understanding of compliance, health and safety, and statutory obligations within an Estates or Facilities Management environment.

What's in it for you?

• Opportunity to lead a critical Estates and Hard FM operation within a busy healthcare environment.
• Ongoing professional development and career progression opportunities within one of the UK's leading facilities management organisations.
• The chance to make a tangible impact on service delivery, operational excellence and patient experience.

There's a place for you at Mitie, join us today!

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.