Technical Solutions Consultant

Liverpool (hybrid)

We are seeking a commercially astute, technically confident Technical Solutions Consultant to join our Professional Services team. This is an end-to-end ownership role.

Whilst you won’t be responsible for writing integration code or developing custom features yourself, you will be accountable for:

• Integration discovery and delivery
• Interface specification and governance
• Single Sign-On (SSO) implementation
• Engagement with Engineering to drive customer-specific custom development
• Cross-functional coordination across Product and Engineering
• Scope control and commercial protection
  
  

You will engage customers from project kick-off through to final sign-off — owning technical scope, documentation, delivery governance, timelines, testing, deployment, and acceptance. This role requires strong matrix management, influence without authority, and absolute clarity around scope and commercial control.

Key Responsibilities

Customer Discovery & Technical Scoping

• Lead technical discovery workshops at project initiation.
• Define and challenge requirements across APIs, finance systems (AP/AR), ERP, procurement, HR, reporting platforms, and CAFM-to-CAFM integrations.
• Act as both consultant and business analyst to refine and clarify requirements.
• Identify risks, constraints, and dependencies early.
• Define clear scope boundaries and measurable acceptance criteria.
  
  

Interface Control Documentation (ICD)

• Produce detailed, engineering-ready Interface Control Documents covering:
• Field-to-field mappings
• Data transformation logic and business rules
• Integration frequency and transport mechanisms
• One-way or bi-directional data flows
• Authentication and security requirements
• Error handling and reconciliation processes
• Ensure documentation is technically precise and unambiguous.
• Secure formal customer sign-off before development begins
  
  

End-to-End Ownership of Custom Development

• Where customer-specific development is agreed you will own the full lifecycle
• Conduct detailed scoping to define functional and technical specifications.
• Establish clear, measurable acceptance criteria.
• Raise and manage requirements with Product.
• Collaborate with Product to shape user stories and ensure completeness.
• Ensure requirements are fully understood before Engineering engagement.
• Secure clear delivery timelines and commitments from Engineering.
• Maintain governance over build progress and delivery milestones.
• Coordinate internal testing and validation.
• Ensure controlled deployment into customer environments.
• Manage UAT and secure formal customer sign-off.
• You remain accountable from initial agreement through to successful delivery.
  
  

Engineering & Product Liaison

• Act as the bridge between Customer, Professional Services, Product, and Engineering.
• Translate business requirements into technical specifications.
• Ensure Engineering fully understands scope, assumptions, and acceptance criteria.
• Maintain structured communication and delivery visibility across stakeholders.
• Proactively manage risks and dependencies
  
  

Integration Delivery & SSO Implementation

• Oversee API-based integration build, testing, and deployment.
• Support API validation and configuration (e.g. using Postman).
• Lead Single Sign-On implementations (SAML, OAuth, OpenID Connect).
• Ensure integrations meet security and data protection standards.
• Remain accountable through go-live and early-life support.
  
  

Optimisation & Continuous Improvement

• Review and improve existing integrations and technical solutions.
• Identify opportunities for automation and efficiency gains.
• Leverage low-code/no-code platforms (e.g. Power Automate, Zapier or similar) where appropriate.
  
  

Governance & Commercial Control

• Maintain strong commercial awareness across all engagements.
• Ensure scope is clearly documented and formally agreed.
• Enforce structured change control for deviations.
• Provide revised estimates where required.
• Protect delivery margin and ensure accountability for agreed outcomes.
  
  

Post-Go-Live Accountability

• Support troubleshooting and resolution of integration or custom development issues.
• Maintain ownership until formal acceptance and sign-off are secured.
• Ensure stable, sustainable delivery before transition or closure.
  
  

Key Skills & Experience

• 3+ years’ experience in system integration, technical consulting, business analysis, or similar.
• Strong understanding of APIs, RESTful services, data transformation, and integration architecture.
• Experience producing detailed technical specifications and acceptance criteria.
• Experience implementing Single Sign-On solutions.
• Experience integrating finance or ERP systems (including AP/AR processes).
• Strong stakeholder and matrix management capability.
• Experience working cross-functionally with Product and Engineering teams.
• Commercial awareness with experience managing scope and change control.
• Ability to manage multiple concurrent workstreams in an agile environment.
• Experience working within a SaaS or CAFM environment.
  
  

AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Liverpool office on a hybrid basis.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

Refer a friend

Liftshare

Virtual GP

Why Bellrock?

Our people are our passion, so we’re all about helping them to achieve their ambitions. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock we’re ready to welcome you. It’s a great place to be.

We would like to attract talent from all corners of the world for this role. Or commitment is to an equitable recruitment process so feel free to apply in any way that suits you. We are looking for the right person, not necessarily just the right person for this role

Apply today.