Telemetry Field Engineer

Telemetry Field Engineer | Home-Based Field Role | £51,233

We’re looking for a talented and driven Telemetry Field Engineer to join United Utilities in a fast-paced, modern maintenance environment. Starting each day from your home base, you’ll travel directly to sites across Lancashire and Greater Manchester, giving you the autonomy and flexibility to manage your own workload while staying connected to a highly skilled and supportive team.

This role is ideal for a resilient, self-motivated engineer who thrives both independently and collaboratively. You’ll bring strong problem-solving ability, a logical mindset, and proven technical capability, with the confidence to diagnose issues and deliver effective solutions in the field. You’ll have excellent organisational, communication and IT skills, paired with a strong diagnostic approach and a commitment to continuous learning and maintaining technical competence. An adaptable mindset is key, as you’ll have the opportunity to develop into specialist maintenance areas and expand your expertise over time.

Experience within the water industry is highly valued, and you’ll take pride in making a real-world impact through the work you deliver every day, supporting critical infrastructure, protecting the environment, and serving millions of customers.

Key Responsibilities

• Deliver proactive, planned, and reactive maintenance across telemetry assets
• Provide second- and third-line on-site technical support, resolving complex faults
• Act as a trusted escalation point for Monitoring & Control Regional Engineers
• Diagnose and resolve issues efficiently to minimise downtime and service disruption
• Work independently across multiple sites while maintaining high standards of safety and performance
• Contribute to a mobile engineering team focused on operational excellence and collaboration
• Ensure all work complies with health, safety, and regulatory requirements
• Support initiatives that improve system reliability, performance, and environmental outcomes
• Accurately document work carried out, including fault diagnosis and corrective actions
• Identify opportunities for continuous improvement within telemetry systems and processes

Essential Qualifications & Experience

• Full UK driving licence
• Time-served apprenticeship, NVQ Level 3 (or equivalent)
• HNC, HND, Degree, or equivalent hands-on experience
• Strong understanding of IP networking and routing
• Proven experience in a field-based support role
• Advanced fault-finding and diagnostic capability
• Ability to think logically and make sound decisions independently

Desirable Skills & Knowledge

• Point-to-point and multipoint radio systems
• Telemetry, control, and automation infrastructure
• RTU types and communication systems
• Microsoft and Linux operating systems
• Technical service desk experience
• IT and physical security awareness
• Hardwired analogue and digital control systems
• Telemetry devices and wide area communications
• Accurate documentation and reporting skills

Why This Role?

This is an opportunity to take real ownership of your work in a highly autonomous, field-based role, where no two days are the same. You’ll tackle complex technical challenges, apply your expertise in real-world environments, and see the direct impact of your work on essential services.

You’ll be part of a skilled, mobile engineering team, trusted as an escalation point and valued for your technical judgement and problem-solving ability. The role offers the chance to develop specialist skills, broaden your expertise, and continuously grow in a modern, evolving technical environment.

If you enjoy working independently, solving problems on the ground, and making a meaningful difference every day, this role offers both challenge and reward in equal measure.

Benefits

• 26 days annual leave (rising to 30 with service) + bank holidays
• Competitive pension (up to 14% employer contribution) + life cover
• Performance bonus up to 7.5%
• Healthcare plan & wellbeing support (incl. mental health resources & EAP)
• Discounts, gym savings & flexible benefits (MORE Choices)
• Financial wellbeing support (Salary Finance, Wealth at Work)
• Electric vehicle scheme & ShareBuy options
• Enhanced parental leave

If you’re an experienced telemetry, electrical, or field engineer looking for a challenging and rewarding role where your expertise makes a real impact, we’d love to hear from you.