Therapy Assistant
Epping, England, United Kingdom Full-time Posted 4 days ago
Job Overview
An exciting opportunity has arisen for a motivated Band 4 Therapy Assistant to support Community Services, with a key focus on triage and clinical support functions. You will work closely with the multidisciplinary team to ensure efficient patient pathways and high-quality care delivery.
Key Responsibilities
Valuing you. Recognising your dedication. At EPUT, we look after you.
Important note: please ensure that as part of your application, you include professional references with business contact information covering your last three years of employment history. We are unable to accept personal or character references.
As a newly appointed employee, you are responsible for incurring the cost of your initial DBS check relevant to your post; the amount will be deducted from your first salary with the Trust.
Our Trust is an Equal Opportunities Employer. We particularly welcome applications from people with experience of using mental health services. We also hold the Disability two tick symbol and have made the pledge to commit to employing more people with learning disabilities, we encourage people with a disability to apply. If you require this application form in another format i.e. Braille or audio tape etc, please contact the Recruitment Department on 01375 364513 or email epunft.recruitment.adverts@nhs.net and we can arrange for this to be dispatched to you.
The Trust has the right to expire vacancies prior to the closing date if they so wish. The Trust makes every attempt to contact all applicants and we strongly advise that you check the email account which is registered with NHS Jobs regularly, we would advise however due to the high number of applications we receive that if you have not heard from us within three weeks of the closing date your application has been unsuccessful on this occasion.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.
Important Notice: Recently the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (the Regulations) which amended on 22 July 2021 and come into force on 11 November 2021 that anyone directly employed to work in a Care Home or who are required as part of their role to be deployed to a CQC registered care home are required to have had both their COVID vaccinations, unless they are exempt. This is therefore a requirement of this role and will form part of our pre-employment checks.
Please note - staff who are formally at risk within the organisation will be given priority in securing alternative employment. Should it come to light that a post being advertised by the Trust is considered ‘suitable alternative employment’ to an individual who is at risk, the recruiting manager will be advised and the post will be withdrawn from NHS Jobs.
Use of Artificial Intelligence (AI)
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
An exciting opportunity has arisen for a motivated Band 4 Therapy Assistant to support Community Services, with a key focus on triage and clinical support functions. You will work closely with the multidisciplinary team to ensure efficient patient pathways and high-quality care delivery.
Key Responsibilities
- Support triage processes across community services
- Contact referrers to gather additional clinical information, clarify referrals, and support appropriate prioritisation
- Assist in the screening and processing of referrals to ensure timely allocation
- Support delivery of specific delegated clinical duties set by qualified therapists
- Assist with patient assessments, reviews, and rehabilitation plans
- Monitor patient progress and escalate concerns appropriately
- Contribute to safe and effective patient flow within community services
- Maintain clear, accurate clinical records in line with Trust policy
- Work collaboratively with therapists and the wider MDT
- Experience in a healthcare or community setting
- Strong communication skills, including confidence in speaking with referrers and professionals
- Ability to prioritise and manage workload effectively
- Understanding of patient-centred care and rehabilitation principles
- Ability to work both independently and within a team
- To work as part of the multi-disciplinary team to support flow and appropriate allocation of referrals and task.
- Information gathering phone calls to referrer under guidance of B7 triage coordinator
- Supporting with admin tasks on S1
- Preparing and sending triage letters to patient, referrer, care home etc.
- Fielding queries to CCC
- Supporting community teams with accessing patient info when out on visits
- To maintain patient records using appropriate documentation for intervention carried out.
- To promote and facilitate access to community resources.
- Identify, act and minimise risk to patients and clients.
- Exchange information with patients/clients requiring support, tact and reassurance.
- Form professional relationships with staff/patients/clients and communicate and cooperates with them in a way that respects their views, autonomy and culture.
- Constructively manage barriers to effective communication and works cooperatively with patients and team members.
- Work without direct supervision of the registered practitioner in the implementation of programmes/reviews/triage tasks appropriate to the community and evaluate the effectiveness of interventions and feedback appropriately.
- Prioritise own tasks under the appropriate delegation of the registered practitioner.
- Liaise with other providers regarding care provision.
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
- Excellent pension of up to 14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
- Job share: Applications for job shares are welcomed.
Important note: please ensure that as part of your application, you include professional references with business contact information covering your last three years of employment history. We are unable to accept personal or character references.
As a newly appointed employee, you are responsible for incurring the cost of your initial DBS check relevant to your post; the amount will be deducted from your first salary with the Trust.
Our Trust is an Equal Opportunities Employer. We particularly welcome applications from people with experience of using mental health services. We also hold the Disability two tick symbol and have made the pledge to commit to employing more people with learning disabilities, we encourage people with a disability to apply. If you require this application form in another format i.e. Braille or audio tape etc, please contact the Recruitment Department on 01375 364513 or email epunft.recruitment.adverts@nhs.net and we can arrange for this to be dispatched to you.
The Trust has the right to expire vacancies prior to the closing date if they so wish. The Trust makes every attempt to contact all applicants and we strongly advise that you check the email account which is registered with NHS Jobs regularly, we would advise however due to the high number of applications we receive that if you have not heard from us within three weeks of the closing date your application has been unsuccessful on this occasion.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.
Important Notice: Recently the Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 (the Regulations) which amended on 22 July 2021 and come into force on 11 November 2021 that anyone directly employed to work in a Care Home or who are required as part of their role to be deployed to a CQC registered care home are required to have had both their COVID vaccinations, unless they are exempt. This is therefore a requirement of this role and will form part of our pre-employment checks.
Please note - staff who are formally at risk within the organisation will be given priority in securing alternative employment. Should it come to light that a post being advertised by the Trust is considered ‘suitable alternative employment’ to an individual who is at risk, the recruiting manager will be advised and the post will be withdrawn from NHS Jobs.
Use of Artificial Intelligence (AI)
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
