Trainee Support Analyst

Salary: £25,000 - 35,000 per year Requirements: A keen interest in starting or progressing a career in IT support Strong communication skills with a customer-focused approach Ability to work in a fast-paced environment and manage multiple tasks Willingness to learn and develop with guidance from experienced team members Previous Service Desk experience or transferable skills is advantageous but not essential Responsibilities: Act as the first point of contact for IT support via phone, self-serv…