Urgent & Emergency Care Clinician
Liverpool, England, United Kingdom Full-time Posted 6 days ago
Urgency & Emergency Care Clinician (UECC) – Bolton, Carlisle and Liverpool
Permanent and 12-month secondments vacancies (with a view to becoming permanent)
The post holder will work within our Integrated Contact Centres (ICC) based across the North West. As a UECC you will be responsible for the remote assessment of patients whilst ensuring the delivery of excellent patient care through the continuous achievement of high clinical standards. Further development will be offered once you have completed your initial training followed by a period of skill consolidation.
Once this period of consolidation is complete, the post holder will be required to develop additional skills to meet the needs of the service. These additional skills will include providing clinical advice to both clinical and non-clinical colleagues, supporting staff who are returning to practice or are new and require mentorship. You will be trained in other specialist skills such as managing the clinical queue and referring calls onto partner organisations who provide Clinical Assessment Services on behalf of NWAS.
UEC Clinician
Training for this role is on a full-time basis and lasts between 6 and 8 weeks. The classroom element of the training is Monday to Friday 08:00-16:00, with mentorship taking place working shifts with experienced staff taking live calls. Candidates must ensure that they are able to commit to this training IN FULL, as no annual leave can be taken whilst in training.
Training courses are currently planned throughout 2026 at venues across the North West. Specific dates will be discussed with successful candidates once any offer of employment is made.
Remote triage within ICC’s is delivered on a 24/7 basis, with post holders being expected to work a variety of shifts which will include full night shifts, Bank Holidays, and other Public Holidays.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
For further details / informal visits contact: Name: HR Hub Team Job title: HR Hub Team (Recruitment) Email address: nwas.recruitment@nwas.nhs.uk Telephone number: 03451122018
Permanent and 12-month secondments vacancies (with a view to becoming permanent)
The post holder will work within our Integrated Contact Centres (ICC) based across the North West. As a UECC you will be responsible for the remote assessment of patients whilst ensuring the delivery of excellent patient care through the continuous achievement of high clinical standards. Further development will be offered once you have completed your initial training followed by a period of skill consolidation.
Once this period of consolidation is complete, the post holder will be required to develop additional skills to meet the needs of the service. These additional skills will include providing clinical advice to both clinical and non-clinical colleagues, supporting staff who are returning to practice or are new and require mentorship. You will be trained in other specialist skills such as managing the clinical queue and referring calls onto partner organisations who provide Clinical Assessment Services on behalf of NWAS.
UEC Clinician
Training for this role is on a full-time basis and lasts between 6 and 8 weeks. The classroom element of the training is Monday to Friday 08:00-16:00, with mentorship taking place working shifts with experienced staff taking live calls. Candidates must ensure that they are able to commit to this training IN FULL, as no annual leave can be taken whilst in training.
Training courses are currently planned throughout 2026 at venues across the North West. Specific dates will be discussed with successful candidates once any offer of employment is made.
Remote triage within ICC’s is delivered on a 24/7 basis, with post holders being expected to work a variety of shifts which will include full night shifts, Bank Holidays, and other Public Holidays.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
For further details / informal visits contact: Name: HR Hub Team Job title: HR Hub Team (Recruitment) Email address: nwas.recruitment@nwas.nhs.uk Telephone number: 03451122018
