User Experience Designer
Uniquely different digital marketing agency seeks UX designers
Are you a UX designer with 2-5 years experience seeking a new challenge in a refreshingly
different environment?
About us…
We are a highly experienced London based team quickly growing our second digital
marketing agency. Our senior team all have over 10+ years experience, so there is a huge
opportunity to learn from some amazing people very willing to share. Culture is everything to
us, so if you’re big on creativity, collaboration, and growth, we might be a perfect fit.
Our proposition…
thecovalentbond helps clients across all elements of digital, delivering all elements of
performance marketing, from strategy, paid media, organic search, social, website UX, CRO,
CRM and even mentoring and coaching.
About the role…
We’re looking for a thoughtful and strategic UX designer who can transform data led insights
into actionable UX improvements. You will be working with a wide range of interesting clients
from major technology brands to ecommerce, healthcare and hospitality with the goal to
make the onsite experience simpler and easier for customers to increase online leads and
sales.
Responsibilities…
- Analyse user browsing journeys to suggest improvements to improve the end to end customer experience
- Use data led insights to identify customer pain points and opportunities to improve user experience
- Develop hypothesis for UX improvements and develop ideas for personalisation opportunities and A/B tests
- Create designs for suggested UX and UI changes that fit within the client’s website design guidelines
- Collaborate with developers to understand technical feasibility of any on-site changes or UX improvements
- Adapt to challenges identified by customer insight and customer service teams
- Help identify key UX metrics to track alongside conversion rates, to develop a holistic understanding of the customer journey
- Collaborate with the team in a positive manner to bring joy and success
- Use creativity without fear to help our clients and team successfully grow
About you…
- 2-5 Years’ experience in a UX role focused on digital experiences
- You have a portfolio of work that we can review showcasing strategic thinking to solving customer UX challenges
- Expert in conversion rate optimisation and knowledge of A/B testing tools
- Experience with UX analytics tools such as heatmaps and session recordings
- Ability to work with data analysts and developers
- Strong prioritisation skills
- Excellent communicator with strong client-facing skills
- A team player who thrives in a collaborative, creative environment
- Ecommerce experience preferable but not critical
Why us…?
- A supportive, fun team that loves to collaborate and grow together
- A company that invests in its people and their futureIf you’re ready to take on a new challenge, we’d love to hear from you!
This is a full-time, permanent position based in London.
Apply today to be a part of something amazing!
