Volunteer Assessment Support

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Would you like to join our growing team of volunteers, and make a real difference?

Would you like to join our growing team of volunteers, and make a real difference?

• Support the team in completing triage assessments for those entering services
• Provide service users with information on the treatment/options available to them both face to face and via the telephone
• Support service users to access treatment and support
• Ensure the accurate and timely recording of client data and information in order that the service operates within its requirements.
• Assist and carry out appropriate screening processes including urine, saliva tests and Dry Blood Spot tests.
• Provide service users with advice and information to keep themselves self
• Signpost and refer service users to support within the community
  
  

General terms of reference

In carrying out the above duties the post holder will

• Help Change Grow Live fulfil its role in offering the best service to our clients.
• Perform your volunteering role to the best of your ability.
• Follow the Change Grow Live's procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients.
• Maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live\'s policies and procedures
• Meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.
  
  

10/7/2026

Alison Fleet | Alison.Fleet@cgl.org.uk | 07471593468

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.