Volunteer Outreach Support
Swindon, England, United Kingdom Full-time Posted 4 hours ago
Key Activities
Rich Duggan | rich.duggan@cgl.org.uk | 07890066946
Please note that we require you to be 18 years of age or older to be considered for this volunteering role.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
- Create a welcoming environment within our hubs, taking telephone calls and referrals.
- As part of a team target known areas to assertively engage with rough sleepers/service users and respond to referrals where appropriate
- Build positive relationships with rough sleepers working with them 1.2.1 empowering them to achieve their goals
- Carry necessary supplies such as food, paperwork and other provisions
- Attend outreach centres, community venues and satellite services to engage and support service users/rough sleepers
- Work closely with partner agencies and the community including attend meetings where appropriate
- Support rough sleepers/service user by signposting and advocating for them to access support, being a central person between them and other services
- To ensure that you are aware of and follow the outreach risk assessment/risk management plan that’s are in place
- Keep records of your contacts
- Alongside staff identify ways to remove barriers and find solutions to help engage rough sleepers/ service users.
- Offer and provide overdose awareness information/ naloxone kit
- Provide confidential, easily accessible, non-judgmental advice around substance misuse, safer injecting overdose and what to do in an emergency
- Work with staff to identify service users who have disengaged from services.
- Conduct home visits to engage service users
- To help Change Grow Live fulfil its role in offering the best service to our clients.
- To perform your volunteering role to the best of your ability.
- To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients.
- To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures
- To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.
Rich Duggan | rich.duggan@cgl.org.uk | 07890066946
Please note that we require you to be 18 years of age or older to be considered for this volunteering role.
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
