Ward Receptionist/Clerical
Northampton, England, United Kingdom Full-time Posted 6 days ago
Work as an effective member of the team, assisting in the smooth running of the Main Theatre Admissions Unit.
The Receptionist will work in conjunction with Theatre/Recovery and Main Theatre Admission team members to provide administrative support throughout the patient’s journey within the department.
The role involves daily face to face contact with staff and Non-NHS employees
The service users come from a variety of cultural backgrounds and the Receptionist must be able to communicate effectively.
Supporting Patient Excellence
Answer telephone enquiries in an appropriate manner reporting information to appropriate staff and other members of the multi disciplinary team.
Maintain good written and verbal communication between all departments and outside agencies.
Use the computerised patient management system (Camis) to access patient details, providing information required by the Day Surgery Teams.
Use the Theatre Computer systems (Nexus) to enhance the smooth running of the department.
Be responsible for the ordering of stationary and ensure adequate levels are maintained.
Photocopy documents/notes as required & maintain a comprehensive filing system.
Locate and retrieve patients notes ensuring the (Camis) tracking system is updated
Provide the private patients department with consumable usage for individual patients.
Attend department meetings, taking minutes, typing & distributing as required.
Contribute to developing a welcoming atmosphere within the department making users of the department feel comfortable and at ease.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
For further details / informal visits contact: Name: Magret Kawodza Job title: Recovery/MTAU Manager Email address: margret.kawodza@nhs.net Telephone number: 01604545666
The Receptionist will work in conjunction with Theatre/Recovery and Main Theatre Admission team members to provide administrative support throughout the patient’s journey within the department.
The role involves daily face to face contact with staff and Non-NHS employees
The service users come from a variety of cultural backgrounds and the Receptionist must be able to communicate effectively.
Supporting Patient Excellence
Answer telephone enquiries in an appropriate manner reporting information to appropriate staff and other members of the multi disciplinary team.
Maintain good written and verbal communication between all departments and outside agencies.
Use the computerised patient management system (Camis) to access patient details, providing information required by the Day Surgery Teams.
Use the Theatre Computer systems (Nexus) to enhance the smooth running of the department.
Be responsible for the ordering of stationary and ensure adequate levels are maintained.
Photocopy documents/notes as required & maintain a comprehensive filing system.
Locate and retrieve patients notes ensuring the (Camis) tracking system is updated
Provide the private patients department with consumable usage for individual patients.
Attend department meetings, taking minutes, typing & distributing as required.
Contribute to developing a welcoming atmosphere within the department making users of the department feel comfortable and at ease.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
For further details / informal visits contact: Name: Magret Kawodza Job title: Recovery/MTAU Manager Email address: margret.kawodza@nhs.net Telephone number: 01604545666
