Wholesale Merchandiser & B2B Account Lead

Job Description:

Position: Wholesale Merchandiser & B2B Account Lead

Location: London Office (Holborn). In‑office required; not a remote position

Schedule: Full time (Mon – Fri, 8 am to 4:30 pm)

Salary: 40,000

PURESEOUL is a fast‑growing, multi‑brand retailer bringing the best of Korean beauty to customers across the UK. As we expand into wholesale and B2B partnerships, we're looking for a proactive and commercially minded Wholesale Merchandiser & B2B Account Lead to drive our growth into new retail channels.

This role is ideal for someone who thrives in a commercial environment, enjoys building strong business relationships, and has a keen eye for product, sales performance, and operational detail. You'll play a key role in shaping our B2B strategy, supporting new retail partners, and ensuring seamless execution from onboarding to order fulfilment.

Responsibilities & Tasks

• B2B Account Management: Act as the primary point of contact for wholesale partners, nurturing long‑term relationships, managing expectations, and ensuring an exceptional client experience.
• Wholesale Merchandising Oversight: Maintain and update product catalogues, pricing files, and line sheets; ensure partners have accurate, timely product information and availability updates.
• Order & Operations Management: Oversee the full wholesale order cycle, from onboarding and PO processing to fulfilment coordination, QC checks, and internal communication with warehouse and logistics teams.
• Business Development: Identify new retail opportunities, conduct outreach, qualify leads, and support the expansion of PURESEOUL into new stockists and distribution channels.
• Commercial Negotiation: Support negotiation of commercial terms, pricing structures, and onboarding requirements, ensuring alignment with brand strategy and profitability goals.
• Sales Reporting & Insights: Track sales performance, analyse account behaviour, monitor KPIs, and prepare regular reports, forecasts, and presentations for internal stakeholders.
• Cross‑Functional Collaboration: Work closely with marketing, brand, and operations teams to support launches, promotions, and B2B‑specific campaigns.
• Product & Pricing Support: Assist with pricing reviews, margin analysis, and product assortment recommendations for wholesale partners.
  
  

Travel Requirements Occasional travel for client meetings, trade shows, store visits, and seasonal operational support, including occasional work from our West London warehouse.

Skills & Experience

Essential:

• Strong communication skills and confidence in client‑facing interactions.
• Proven commercial mindset with experience in B2B environments or wholesale operations.
• High proficiency with Microsoft Office, especially Excel.
• Strong interest in beauty, retail, and consumer products.
• Analytical mindset with strong numeracy skills.
• Excellent attention to detail and organisational ability.
• Ability to work in a fast‑paced, dynamic environment.
• Strong teamwork and interpersonal skills.
• Flexibility to travel when required.
  
  

Desirable:

• 3+ years experience in B2B sales, wholesale merchandising, or account management.
• Qualification in Business, Buying, Merchandising, or a related field.
• Experience with CRM systems or wholesale platforms.
• Understanding of retail buying cycles and wholesale processes.
• Passion and knowledge of Korean beauty.
  
  

Perks & Benefits

• 20% employee discount across our online and offline stores
• 28 days holiday allowance (pro rata)
• Casual and comfortable dress code
• Company pension scheme
• Opportunities for professional growth and development