261207 (KA) Business Support Assistant

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Business Support Assistant

Pharmacy Business Function

NHS Lothian Pharmacy & Medicines Service

Western General Hospital

Band 3 | 1.0 WTE | 36 Hours

Fixed Term/Secondment 12 months

Pay Scale £29,103 - £31,409

This is an exciting opportunity for experienced and forward-thinking administrator to join our Pharmacy Business Function in providing administrative support to the Pharmacy & Medicine Service working within the People Team. This role is an in-person role based at the Western General Hospital.

About the Role

• Provide administrative support to the Business Function and WGH Pharmacy Department. This role is integral to the development, implementation, and maintenance of administration systems to ensure the smooth day to day running of the pharmacy services.
• Post holder will liaise with Pharmacy colleagues, staff and leadership of all levels throughout the department providing guidance and support in alignment with NHSL policies and procedures.
• Accurate workforce data input, validation, and monitoring, recognising the critical role this plays in ensuring staff are paid correctly and on time, and that information is accurate, complete, and compliant with NHS Lothian requirements.
• Engage with and provide support for improvement activities within the Business Function.
• Development, implementation, and maintenance of personnel, project and administration records for the Business Function and Pharmacy departments within the directorate.
• Responsible for providing administrative and clerical duties to support the Pharmacy Directorate as required, including minute taking.
• Take on additional responsibilities and ad-hoc assignments as requested, ensuring the smooth functioning of the Business Function and wider Pharmacy department.
• Ensure all confidential information is handled with the highest level of discretion.

Why Join Us?

At NHS Lothian Pharmacy & Medicines Service, we are committed to creating a supportive, inclusive workplace where everyone has the opportunity to develop, grow, and make the most of their skills. You will be joining a collaborative and welcoming team that values professionalism, continuous improvement, and mutual support.

This role offers an excellent opportunity to gain experience within a dynamic service, where your contribution will make a real difference to how services are delivered and supported.

About you

You will be an enthusiastic and capable administrator with experience in a business or administrative support role. You will bring strong organisational skills, attention to detail, and a proactive approach to managing your workload and have:

• Intermediate/advanced knowledge of Microsoft Office packages, data input and minute taking.
• Strong interpersonal and communication skills.
• Educated to SCQF level 7, (SVQ3 or HNC) in a business administration/other relevant subject or have equivalent level of experience in a similar administrative role.
• You must show initiative and prioritise work, manage your own workload and maintain high standards with excellent attention to detail.
• A proactive, highly organised and capable manner of managing multiple tasks and priorities.
• Knowledge and experience of the NHS would be advantageous.

About NHS Lothian

At NHS Lothian, we are committed to fostering equality, diversity, and inclusion in our workforce. Serving a population of 900,000, we are the second-largest health system in Scotland and home to one of its four teaching boards. Join a dynamic organisation that values innovation, research, and excellence in healthcare delivery.

Ready to Take the Next Step?

For further information on what is included in the role and the skills/experience we are looking for, please refer to the job description and person specification linked below. However, we understand that there's only so much a job pack can convey. If you’d like to learn more about this exciting role, the team you will be joining, or the opportunities available, we warmly encourage you to get in touch with the hiring manager.

This is a great chance to have an informal discussion, ask questions, and explore how this role aligns with your career goals. Please contact:

• Jose Hortelano, Business Support Manager, Pharmacy Business Function, People Team
• 📧 jose.hortelano@nhs.scot
• Take the first step toward a rewarding career in pharmacy - apply now!