Account Manager
Birmingham, England, United Kingdom Full-time Posted 1 hour ago
Role: Social Agency Account Manager
Location: Remote in the UK with occasional travel for meetings & shoots
Full time/Permanent
Nonsensical is the UK's leading TikTok agency.
Due to our continued growth, we're looking for a talented Social Agency Account Manager to join our growing client services team, managing exciting brands across TikTok and social media.
This is an exciting opportunity to join a fast-growing social agency, managing client relationships and delivering high-performing social campaigns and content for leading brands. You'll work closely with clients, creatives and internal teams to bring strategies to life and make sure we're delivering brilliant work that gets results.
If you're passionate about social media, understand what makes great content work and can confidently manage client relationships and multiple projects, we'd love to hear from you.
What You’ll Be Doing
🏡 Fully Remote Working – Work from wherever you’re happiest in the UK (with access to a co-working space in major UK cities if you like a change of scene).
💰 Pension Scheme – Helping you invest in your future while you shape your present.
🎉 Company Socials – From virtual hangouts to IRL meetups, we love bringing the team together.
💡 Creative Half-Days – Every quarter, take a half-day plus £50 to do something that inspires you, a class, gallery trip, pottery, spa, whatever frees your mind.
📚 Learning Fund – £200 a year towards books, audiobooks, courses or content that fuels your development.
🎊 Bonus Leave Days – Birthday? Wedding? Moving house? Take the day off on us (no annual leave used).
What to expect in the recruitment process
Here’s How It Works
Step 1: Apply
Show us who you are - apply via LinkedIn but you can also submit a cover letter, CV, portfolio, a TikTok via join@nonsensical.agency - go for it!
Step 2: Screening Call
A 20–30 minute chat with our People & Talent team to get to know you and answer any initial questions.
Step 3: First Interview
A conversation with your potential manager, diving into your experience, how you think about social media and client relationships.
Step 4: Second Interview + Task
You’ll complete a small strategic or creative task (nothing wild) and present it back to your potential manager and our Head of Client Services, a chance to show how you think, lead and create.
💬 Ready to join the team?
Ready to join the team? Apply today. We can’t wait to meet the person behind the creativity.
At Nonsensical, we believe great ideas don’t come from one place, one perspective, or one type of person - they come from everywhere. That’s why we welcome applications from people of all backgrounds, experiences and identities. If there is anything we can do to make the application or interview process more accessible for you, just let us know.
Should you need any adjustments throughout the application and interview process do let us know so we can best accommodate you. If you’re excited about this role but don’t meet every single requirement, please still apply.
We care about potential as much as experience so we’d love to hear your story.
Location: Remote in the UK with occasional travel for meetings & shoots
Full time/Permanent
Nonsensical is the UK's leading TikTok agency.
Due to our continued growth, we're looking for a talented Social Agency Account Manager to join our growing client services team, managing exciting brands across TikTok and social media.
This is an exciting opportunity to join a fast-growing social agency, managing client relationships and delivering high-performing social campaigns and content for leading brands. You'll work closely with clients, creatives and internal teams to bring strategies to life and make sure we're delivering brilliant work that gets results.
If you're passionate about social media, understand what makes great content work and can confidently manage client relationships and multiple projects, we'd love to hear from you.
What You’ll Be Doing
- Own & lead the implementation of deliverables across your client accounts, ensuring work is delivered on time, to brief and to a high standard
- Manage internal stakeholders effectively and efficiently to ensure work is being completed on time and to standard, including creative, content and production teams
- Build strong, trusted relationships with clients and act as a key day-to-day point of contact across your accounts
- Lead monthly and quarterly reporting calls effectively with senior external stakeholders without support
- Play an active role in developing social strategies, campaigns, content ideas and creative recommendations for your clients
- Strive to be an expert on TikTok, social media trends, platform developments and what makes great social-first content
- Have a strong focus on retention of your clients and actively look for opportunities to grow existing accounts
- Identify new opportunities for client growth across campaigns, content, creative and wider social activity
- Work closely with creative and strategy teams to turn client objectives into clear briefs and brilliant social-first work
- Monitor, track and report on client and campaign performance, using insights to make recommendations and identify opportunities for improvement
- Manage client expectations, timelines, feedback and deliverables effectively, escalating with solutions should there be any flags or concerns
- Experience working in an agency environment and managing client accounts
- Good understanding of the social media landscape, particularly TikTok and other key social platforms
- Experience managing social media campaigns and content from brief through to delivery
- Strong client management skills with the confidence to build relationships and communicate with a range of stakeholders
- Good pressure management to ensure that you remain cool, calm & collected with clients and internal stakeholders
- You'll be obsessed with social media and understand how to make content work
- You'll be creative, able to develop new ideas and confident contributing to social and content strategies
- Massively organised, with the ability to juggle lots of clients, campaigns and tasks
- You can work under pressure and be able to turn around tasks with short deadlines
- You'll have a great understanding of what creative drives results and why
- Very organised, with high attention to detail
- Flexible to adjust to last-minute changes and forward-thinking in solving client problems that may arise
🏡 Fully Remote Working – Work from wherever you’re happiest in the UK (with access to a co-working space in major UK cities if you like a change of scene).
💰 Pension Scheme – Helping you invest in your future while you shape your present.
🎉 Company Socials – From virtual hangouts to IRL meetups, we love bringing the team together.
💡 Creative Half-Days – Every quarter, take a half-day plus £50 to do something that inspires you, a class, gallery trip, pottery, spa, whatever frees your mind.
📚 Learning Fund – £200 a year towards books, audiobooks, courses or content that fuels your development.
🎊 Bonus Leave Days – Birthday? Wedding? Moving house? Take the day off on us (no annual leave used).
What to expect in the recruitment process
Here’s How It Works
Step 1: Apply
Show us who you are - apply via LinkedIn but you can also submit a cover letter, CV, portfolio, a TikTok via join@nonsensical.agency - go for it!
Step 2: Screening Call
A 20–30 minute chat with our People & Talent team to get to know you and answer any initial questions.
Step 3: First Interview
A conversation with your potential manager, diving into your experience, how you think about social media and client relationships.
Step 4: Second Interview + Task
You’ll complete a small strategic or creative task (nothing wild) and present it back to your potential manager and our Head of Client Services, a chance to show how you think, lead and create.
💬 Ready to join the team?
Ready to join the team? Apply today. We can’t wait to meet the person behind the creativity.
At Nonsensical, we believe great ideas don’t come from one place, one perspective, or one type of person - they come from everywhere. That’s why we welcome applications from people of all backgrounds, experiences and identities. If there is anything we can do to make the application or interview process more accessible for you, just let us know.
Should you need any adjustments throughout the application and interview process do let us know so we can best accommodate you. If you’re excited about this role but don’t meet every single requirement, please still apply.
We care about potential as much as experience so we’d love to hear your story.
