Band 6 - Governance Coordinator - Gynaecology
Job summary
Are you passionate about patient safety, quality improvement and supporting high-quality healthcare services within Women's and Children's Services? An opportunity has arisen for a proactive and organised Governance Coordinator to join the Gynaecology and Paediatric Governance Team at West Hertfordshire Teaching Hospitals NHS Trust.
Based primarily at Watford General Hospital, with some cross-site working, this role is ideal for an experienced governance, quality, risk or administrative professional looking to develop their career within a supportive and forward-thinking team.
Working closely with the Governance Manager, Deputy Head of Governance, and clinical leads across Gynaecology services, you will play a key role in coordinating governance systems and processes within the speciality.
You will support patient safety, risk management, complaints, incidents, clinical audit, GIRFT and regulatory compliance activities, ensuring governance processes are effective, well organised and deliver meaningful assurance, learning and service improvement.
This is an excellent opportunity to make a real impact on patient care by helping Gynaecology services learn from incidents, complaints, audits, patient feedback and risk activity, whilst supporting a culture of openness, continuous improvement and excellence.
Main duties of the job
You will provide specialist operational support across governance functions, ensuring effective governance arrangements are embedded throughout Gynaecology and Paediatric services. The post holder will work closely with multidisciplinary teams to strengthen governance arrangements, promote learning, and support the delivery of safe, effective and high-quality care for women accessing Gynaecology and Paediatric services across the Trust.
Your responsibilities will include: Coordinating governance systems, databases, trackers and records. Supporting patient safety incident management, including investigations, action plans and implementation of learning. Maintaining risk registers and supporting risk management processes. Supporting the management of complaints, claims and concerns, ensuring actions and learning are tracked.
Coordinating clinical audits, accreditation and effectiveness programmes, monitoring recommendations and improvements. Producing governance reports, dashboards and assurance information for meetings and committees. Supporting compliance with CQC standards, quality frameworks, patient safety alerts and Trust governance requirements.
Working collaboratively with multidisciplinary teams to improve patient outcomes and drive continuous quality improvement. Supporting the review of policies, guidelines and standard operating procedures. Monitoring action plans arising from incidents, complaints, audits, external reviews and accreditation visits.
About us
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please contactwestherts.recruitment@nhs.net If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job responsibilities
The successful candidate will have excellent organisational skills, attention to detail, experience managing complex information and the ability to build effective relationships across multidisciplinary teams, with a strong commitment to patient safety, quality improvement and compassionate care. Core working hours are Monday to Friday, with flexible working arrangements available. Please refer to the attached job description and person specification for a full list of duties and details about the role.
Person Specification
Knowledge
Essential
Working knowledge of NHS governance and quality assurance processes. Understanding of patient safety systems, including incident reporting and learning processes. Knowledge of risk management principles, including risk identification, scoring and escalation. Understanding of complaints handling processes and the importance of timely, high-quality responses.
Knowledge of administrative procedures in risk management, patient safety and quality governance. Knowledge of a range of computerised software including Microsoft office packages, RL Datix and other governance tools. Knowledge of specialised terminologies in governance, risk management and patient safety. Awareness of regulatory requirements relevant to governance (e.g. CQC, patient safety alerts, CAS notices).
Understanding of confidentiality, data protection and information governance requirements. Knowledge of the Patient Safety Incident Response Framework (PSIRF).
Desirable
Awareness of clinical audit processes and NICE guidance. Understanding of Just Culture principles. Managerial knowledge. Project monitoring knowledge. Education and qualifications:
Essential
Educated to degree level or equivalent relevant experience. Qualification or formal training in healthcare governance, quality, risk management, patient safety or related subject. Evidence of continuous professional development.
Desirable
Registered healthcare professional. Further training and experience to post graduate diploma level / equivalent. Training in incident reporting systems (e.g. Datix) or investigation processes. Experience:
Essential
Experience working in a healthcare or public sector governance, quality, risk or administrative role. Experience of coordinating processes, maintaining logs, trackers or databases. Experience of working with clinical and operational staff. Experience of producing routine reports or summaries for meetings. Experience of working to deadlines and managing competing priorities. Experience of preparing information or reports for meetings.
Desirable
Experience supporting incident management, complaints or risk register processes. Experience of using governance systems such as Datix. Experience supporting audits, inspections or reviews.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
