Catering Manager

Job Title: Catering Manager
Contract: Permanent
Type: Full Time
Hours: 40 hours per week
Shift Pattern: - Sunday 1pm to 6pm & Monday to Friday 7am to 7.30pm and Once a month night shift
Pay: £16.39 per hour
Location: B&Q, Highworth Road, Swindon, Wiltshire, England, SN3 4QS

About the Role

We are looking for an experienced and dynamic Catering Manager to oversee the smooth operation of facilities on-site across two Kitchens, ensuring the delivery of high-quality home-cooked meals across all shifts. You will be responsible for managing a diverse team, food orders, stock control, and maintaining high standards of food safety and hygiene. The successful candidate will play an integral role in both day-to-day operations and long-term strategy, including menu planning and client relations.

Key Responsibilities

• Team & Operations Management:
  Oversee the day-to-day operations of the unit, ensuring the team is running efficiently and providing high-quality meals. Assist with on-site cover as needed.
• Staff Scheduling:
  Create and manage staff rotas using Mitie's Workplace Plus system.
• Food Ordering & Stock Control:
  Manage food orders, deliveries, and stock control using Mitie's Saffron System.
• Food Safety & Allergen Management:
  Ensure adherence to food safety regulations and allergen control. Government allergen training required (can be provided).
• Menu Creation & Promotions:
  Assist with the creation of menus (standardized across 7 sites) and help plan theme days and promotions to engage customers.
• Client Relations:
  Attend colleague engagement meetings and monthly KPI meetings to discuss performance and client relations.
• Financial Management:
  Handle cash control, safe checks, and banking responsibilities.
• Staff Well-being:
  Manage staff absences, return-to-work procedures, and ensure a positive working environment for all team members.

Requirements

• Background in catering at a Cooking & supervisory or management level.
• Experience using catering management software, including Mitie's Workplace Plus and Saffron System (desirable but not essential).
• Level 3 Food Safety certification is desirable; however, training will be provided.
• Government allergen training (can be provided).
• An understanding of the Food Safety Management System.
• Strong leadership and team management skills.
• Ability to handle financial tasks such as cash control and safe checks.
• Excellent communication and organizational skills.