Claims and Inquest Manager
Job summary
An exciting opportunity has arisen for an experienced and proactive Inquests and Claims Manager to join Imperial College Healthcare NHS Trust. We are seeking a skilled professional to lead the Trust's approach to managing inquests and claims, working closely with HM Coroner's Office, NHS Resolution and external legal representatives. As a key member of the team, you will ensure robust coordination of legal processes, promote organisational learning from inquests and claims, and support continuous improvement in quality, safety and governance across the Trust
Main duties of the job
You will be responsible for leading the Trust's management of inquests and claims, ensuring timely and effective coordination of all associated processes and providing professional oversight of complex medico-legal matters. Acting as the key liaison with HM Coroner's Office, NHS Resolution and external legal representatives, you will coordinate the preparation of statements, evidence and documentation to support inquests and legal proceedings.
You will provide expert advice and support to clinical and corporate teams, manage claims made against the Trust in conjunction with NHS Resolution, and commission external legal services where appropriate.
The role will also be responsible for identifying themes, trends and opportunities for organisational learning arising from inquests and claims, ensuring these are embedded through the Trust's governance structures to support continuous improvement in quality, safety and patient care.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme.
Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045.
All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.
Person Specification
EDUCATION
Essential
Education to degree level or evidence of study at this level. Master's or equivalent experience
Desirable
ILEX SKILLS/ABILITIES
Essential
Must be able to coordinate and plan for legal hearings, which may involve a number of witnesses. Day to day management of a team. Ability to identify legal issues that require escalation to or advice from senior management. Ability to analyse and interpret medical records, reports from clinicians, complaints and incidents documentation and expert evidence in relation to claims and inquests.
Provide legal advice to NHS employees faced with difficult and distressing situations. Ability to represent the Trust in conversations with HM Coroner and external legal providers. Ability to liaise compassionately with family in an inquest setting. Provides learning and development to colleagues and other professionals in relation to learning from inquests and claims.
Experience · Essential
Evidence of understanding of the Pre Action Protocol for the Resolution of Clinical Disputes and the Coronial process. Preparation of witnesses in relation to inquests, clinical negligence / employer and public liability claims Experience of managing / co-ordinating a team responsible for a large caseload which includes inquests and clinical negligence / employer and public liability claims Previous recent experience of working in a NHS setting. Experience of working with data base/claims management Systems e.g. Datix
Desirable
Clinical experience and knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
