Communications Specialist

Communications Surveillance Specialist

London/Hybrid

6 month contract

Competitive day rate via Umbrella Company

Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition.

My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services.

They are looking for an experienced Communications Surveillance Specialist to join the Compliance Department on an initial 6 months contract, working Monday to Friday, standard office hours with the occasional out of hours requirement in line with business needs, The position is being offered on a hybrid working basis being office based 3 days a week, 2 days working from home.

Purpose of the Job

Communications Surveillance is responsible for the design and implementation of a suite of communications surveillance models and a supporting communications surveillance framework, designed to detect behaviours that may violate regulatory rules and/or internal policies and procedures focused on market conduct.

In this role you will be reporting to the Compliance Department (CPD/E) - Director, based in Dublin, and will be responsible for completing allocated surveillance tasks defined under the firm’s Surveillance Monitoring Plan (‘SMP’). The SMP is a critical part of the compliance oversight framework and is the responsibility of the Surveillance team to complete effectively in order to mitigate conduct and compliance risk.

The Communications Surveillance Specialist is expected to contribute actively towards the completion; improvement and development of the SMP through their role, as well as ensuring issues are properly escalated and managed as per the firm’s escalation policy under the direction of the Compliance Department (CPD/E) - Director and the EMEA Head of Surveillance.

Accountabilities and Responsibilities

• Assist in developing a Compliance Risk Assessment (‘CRA’) methodology which will result in a risk adjusted impactful SMP making the most effective use of existing resources;
• Completing aspects of the CRA, Market Abuse Risk Assessment and other Departmental Risk Assessments or gap analysis as appropriate;
• Assist with maintaining and updating the communications surveillance programme to maintain its effectiveness;
• Execute the SMP (i.e., review, investigation and timely closure & documentation of surveillance alerts);
• Escalate any issues arising from communications surveillance and manage as per the Group’s escalation policy;
• Draft internal and external investigation summaries and Suspicious Transaction Order Reports (STORs);
• Assist in the preparation of internal and external reports and related material gathering e.g. monthly Compliance MI packs;
• Coordinate technology solutions for the communications surveillance programme;
• Monitor European and UK regulatory developments and identify new regulations that will impact the organisation;
• Monitor appropriate information and insider trading prevention procedures;
• Assist with the Firm’s application of internal Compliance policies and procedures, FCA rules and the organisations Global Compliance objectives;
• In conjunction with EMEA Head of Surveillance conduct Quality Assurance (‘QA’) and oversight of other surveillance tasks conducted by the Compliance Department;
• Work collaboratively on tasks with other members of the Surveillance team and the broader Compliance team, where applicable;
• Liaise with industry bodies as relevant;
• Attend all Compliance meetings as required and complete mandatory training on a timely basis;
• Keep abreast with changes in products / activities of the Group and / or regulations that may have impact on risks to the Group; and
• Assist and / or co-ordinate compliance surveillance related projects.

Knowledge, Skills, Experience & Qualifications

• Experience of communications surveillance and awareness of associated industry practices and disciplines;
• Good knowledge of financial services, markets, securities and banking activities;
• Regulatory awareness and understanding of the emerging regulatory landscape;
• The ability to manage a number of issues / investigations concurrently;
• Proficiency in the English language, both verbally and in writing is required. Fluency in Japanese; German; French; Spanish and any other European language a strong plus;
• Accuracy and attention to detail;
• Self-motivation;
• The ability to build effective relationships across the three lines of defence;
• The ability to work independently and as part of a team; and
• The ability to work under pressure.
• The role requires the candidate to be educated to degree level with professional qualifications desirable.

Candidates must show evidence of the above in their CV to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.