Credit Controller
Poole, England, United Kingdom Full-time Posted 1 week ago
We're looking for a Credit Controller to join our office-based Cruise Finance team.
Effectively manage and control debts. Responsible for collecting invoices and ensure that credit given to customers is monitored whilst providing excellent customer service.
Lines of Communication:
- Contract type: Fixed Term
- Hours: 40 hours per week
- Monday-Friday 8am-5pm
Effectively manage and control debts. Responsible for collecting invoices and ensure that credit given to customers is monitored whilst providing excellent customer service.
Lines of Communication:
- Upwards - Finance Team Lead
- Laterally - Cruise division, Finance team (Original)
- Act as a main point of contact for customer account queries
- Reconciliation, managing customer portals and integration (EDI)
- Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits, considering previous history, credit agency and trade references and other relevant sources of information
- Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whist minimising risk exposure (bad debts)
- Resolve invoice and payment queries promptly and efficiently
- Produce and distribute customer statements of account.
- Produce and distribute customer overdue/reminder letters
- Produce and circulate weekly and ad hoc on stop, credit hold status and other reports.
- Proactive management of new accounts and high value invoices
- Build effective relationships with customers and internal contacts.
- Prepare month end consolidated invoices.
- Escalate significant issues/concerns as necessary