Customer Service Agent
Job Title: Customer Service Agent Location: Coventry, UK (Fully onsite) Contract Length: 3 months Hours: 37.5 hrs/week Core hours : 9:00am-5:00pm with a 30-minute break. Also includes paid 15-minute AM & PM breaks. Job Purpose To receive incoming calls and emails regarding Interventions. To receive and process requests for files/ documents which may be held in the SRA's intervention Archive. Key Responsibilities Handle incoming telephone calls and emails from clients and solicitors, provide upd…