Customer Service - Team Manager
Glasgow, Scotland full-time Customer Services Posted 1 week ago
Salary £31,295.68 OTE £36,000.00 Working Hours: Monday - Friday 08:00-16:30 or 08.30-17.00 - Office Based Free on site parking What will I be doing? Responsibilities: Day-to-day, end-to-end management of a Customer Service Advisor Team who deal with a variety of outcomes from collecting Direct Debit details, Sales to Retention of customers. Taking a hands-on approach to coaching and feedback to ensure the productivity of the team and exceed all relevant KPIs. Responsible for Quality Assurance o…
