Data Quality Officer

Job summary An exciting opportunity has arisen for a highly organised and motivated person to join the Data Quality Team. The successful candidate will work closely with the EPR Data Quality Lead, and the wider Data Quality team when required. You will be required to work from Excel spreadsheets daily, updating patient data as appropriate. If you are an enthusiastic and organised individual who enjoys working in a busy environment, we would love to hear from you. Main duties of the job To support the Data Quality Team in ensuring data held across the Trust contains accurate and reliable information. To contribute to the Data Quality Team in providing an efficient and high-quality service for ensuring accurate source data which constitutes a major part of the Information Governance agenda. To provide support to the EPR Data Quality Lead, in raising awareness across the Trust for the need for timely and accurate quality data. As a member of the Trust's Data Quality Department, the post holder will work as part of a team which includes Clinical Coding Department and Information Department. About us Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work. We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core. As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below: https://forms.office.com/e/ahWY3eAGM2 We appreciate you completing the survey. Details Date posted 06 October 2026 Pay scheme Agenda for change Band Band 3 Salary £25,760 to £27,476 a year Per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 203-C597 Job locations SWFT Lakin Road Warwick CV34 5BW United Kingdom Job description Job responsibilities Key functional responsibilities As a member of the Data Quality Team, support the Trust in meeting the data requirements of clinicians, hospital managers, commissioners and Trust board To identify and report anomalies in data and ensure that any errors are corrected at source To work as part of the EPR programme to ensure that patient related data held within the Trust is accurate and complete to enable reliable and robust reporting to support clinical and business processes, statutory information and income generation Provide training, mentoring and coaching as required to groups Provide training, mentoring and coaching on a one-to-one basis if required Identify data quality issues and ensure that departments are made aware of them in a timely manner in line with national deadlines To audit the accuracy and completeness of data held on Lorenzo and other trust systems ensuring that they are properly completed, and data quality standards are maintained in line within Information Governance requirements To support the Clinical Coding and Information Departments to ensure that targets and quality standards are maintained within the agreed deadlines To provide Data Quality training and awareness sessions as required based on service needs To undertake Referral to Treatment (RTT) Validation, ensuring that patients on an RTT pathway have the correct RTT outcome. Chasing the outcome when necessary To close referrals when required for any patient showing on an RTT pathway that has been identified as a stopped pathway, ensuring that the correct pathway has been identified Act independently guided by the principles and operational framework of the Trusts Access Policy and national and local 18 Weeks Guidance To provide and receive complex information and communicate statistical matters/system changes to non-analytical professionals Be responsible for adapting and improving local information systems and procedures around data collection, input, audit and analysis so they continue to meet the needs of the Trust Extract data using online reports and analyse with Excel To ensure Data Validation is complete within timescales to meet Trust and SUS deadlines To resolve any queries related to data quality at source Be aware of and communicate any data changes and any other software enhancements that will affect the quality of data Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement Work with the IT trainers to provide support for new and existing members of staff Act independently to manage own workload, ensuring that issues are dealt with in a timely manner, identifying any problems and liaising with Trust managers as appropriate, ensuring that final reports and responses are provided in a timely manner Undertake any other duties commensurate with this grade and nature of the post as allocated by the Manager, including project work and absence cover Communication and Working Relationships To participate and support all operational managers, users and developers in improving data quality encouraging decision making and action planning to resolve complex data and system issues and evaluating the effectiveness of such actions Work with the IT trainers to provide support for new and existing members of staff Job description Job responsibilities Key functional responsibilities As a member of the Data Quality Team, support the Trust in meeting the data requirements of clinicians, hospital managers, commissioners and Trust board To identify and report anomalies in data and ensure that any errors are corrected at source To work as part of the EPR programme to ensure that patient related data held within the Trust is accurate and complete to enable reliable and robust reporting to support clinical and business processes, statutory information and income generation Provide training, mentoring and coaching as required to groups Provide training, mentoring and coaching on a one-to-one basis if required Identify data quality issues and ensure that departments are made aware of them in a timely manner in line with national deadlines To audit the accuracy and completeness of data held on Lorenzo and other trust systems ensuring that they are properly completed, and data quality standards are maintained in line within Information Governance requirements To support the Clinical Coding and Information Departments to ensure that targets and quality standards are maintained within the agreed deadlines To provide Data Quality training and awareness sessions as required based on service needs To undertake Referral to Treatment (RTT) Validation, ensuring that patients on an RTT pathway have the correct RTT outcome. Chasing the outcome when necessary To close referrals when required for any patient showing on an RTT pathway that has been identified as a stopped pathway, ensuring that the correct pathway has been identified Act independently guided by the principles and operational framework of the Trusts Access Policy and national and local 18 Weeks Guidance To provide and receive complex information and communicate statistical matters/system changes to non-analytical professionals Be responsible for adapting and improving local information systems and procedures around data collection, input, audit and analysis so they continue to meet the needs of the Trust Extract data using online reports and analyse with Excel To ensure Data Validation is complete within timescales to meet Trust and SUS deadlines To resolve any queries related to data quality at source Be aware of and communicate any data changes and any other software enhancements that will affect the quality of data Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement Work with the IT trainers to provide support for new and existing members of staff Act independently to manage own workload, ensuring that issues are dealt with in a timely manner, identifying any problems and liaising with Trust managers as appropriate, ensuring that final reports and responses are provided in a timely manner Undertake any other duties commensurate with this grade and nature of the post as allocated by the Manager, including project work and absence cover Communication and Working Relationships To participate and support all operational managers, users and developers in improving data quality encouraging decision making and action planning to resolve complex data and system issues and evaluating the effectiveness of such actions Work with the IT trainers to provide support for new and existing members of staff Person Specification Qualifications Essential Good general education to GCSE level with Mathematics and English Evidence of continuing personal development Desirable International Certification of Digital Literacy (I.C.D.L) or further IT Training NVQ Level 2 Experience Essential Previous Office Experience Dealing with a wide range of data elements Advance use of Word, Excel and PowerPoint Desirable Previous work within an NHS environment Experience of working with a wide range of staff at all levels Knowledge of patient pathway from referral to discharge Skills Essential Excellent keyboard skills Ability to generate and analyse reports from databases Investigative and analytical approach/experience Able to establish rapport and foster working relationships with a wide range of staff groups Able to grasp new concepts quickly Be able to work in a demanding environment and achieve deadlines Personal Qualities Essential Good organisational skills Reliability with a flexible approach to ensure the needs of the service are met, and high standards are always maintained Professional and friendly manner Logical thinking Able to meet deadlines and thrive under pressure Self-motivated with ability to work on own initiative Other Essential Accustomed to working in a busy environment with frequent interruptions. Adaptability, flexibility, and ability to cope with uncertainty and change. Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions. Professional calm and efficient manner. Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Ability to see a task through from start to finish. Continuous VDU desk-based work on most days. Desirable Able to travel to other Trusts and off site events Person Specification Qualifications Essential Good general education to GCSE level with Mathematics and English Evidence of continuing personal development Desirable International Certification of Digital Literacy (I.C.D.L) or further IT Training NVQ Level 2 Experience Essential Previous Office Experience Dealing with a wide range of data elements Advance use of Word, Excel and PowerPoint Desirable Previous work within an NHS environment Experience of working with a wide range of staff at all levels Knowledge of patient pathway from referral to discharge Skills Essential Excellent keyboard skills Ability to generate and analyse reports from databases Investigative and analytical approach/experience Able to establish rapport and foster working relationships with a wide range of staff groups Able to grasp new concepts quickly Be able to work in a demanding environment and achieve deadlines Personal Qualities Essential Good organisational skills Reliability with a flexible approach to ensure the needs of the service are met, and high standards are always maintained Professional and friendly manner Logical thinking Able to meet deadlines and thrive under pressure Self-motivated with ability to work on own initiative Other Essential Accustomed to working in a busy environment with frequent interruptions. Adaptability, flexibility, and ability to cope with uncertainty and change. Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions. Professional calm and efficient manner. Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Ability to see a task through from start to finish. Continuous VDU desk-based work on most days. Desirable Able to travel to other Trusts and off site events Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .