Deputy Divisional Director of Operations

Essential Criteria

• Educated to Master's level or equivalent experience.

• Significant senior operational leadership experience within the NHS, ambulance sector, emergency services or a similarly complex environment.

• Proven experience of delivering operational improvement and transformation.

• Experience leading large multidisciplinary teams through organisational change.

• Strong understanding of performance management, workforce planning, governance and patient safety.

• Experience managing significant budgets and resources.

• Exceptional communication, leadership and stakeholder engagement skills.

• Experience of developing high-performing teams and leading through others.

• Ability to analyse complex information and make decisions in highly pressured environments.

• Ability to participate in the Trust's strategic on-call rota and undertake Gold Command responsibilities.

Desirable Criteria

• Experience within ambulance services, urgent and emergency care, or a 24/7 operational environment.

• Senior leadership qualification or evidence of significant leadership development.

• Experience working across Integrated Care Systems and with NHS partners.

• Experience leading large-scale service redesign and transformation programmes.

• Knowledge of emergency preparedness, resilience and response arrangements.

Additional Information

This post requires a highly visible and inclusive leader who can build strong relationships across operational, clinical and corporate services, deliver sustained performance improvement, and support the Trust's ambition to provide outstanding urgent and emergency care for Londoners.