Deputy Manager

Company Description GAC Family Services Ltd is dedicated to supporting children and young people to achieve their goals and reach their full potential. The organization focuses on creating nurturing, safe, and empowering environments where each individual can grow into a confident, capable person. Team members work collaboratively to make a meaningful difference in the lives of children and young people through consistent care, guidance, and encouragement. GAC Family Services Ltd values compassion, respect, and commitment, and takes pride in seeing the progress and successes of the children and young people they support.

Role Description The Deputy Manager is a full-time, on-site role based in Guisborough, responsible for supporting the overall management and smooth running of services for children and young people. Day-to-day tasks include supervising and guiding staff, assisting with rota planning, and ensuring care plans and support strategies are implemented effectively. The Deputy Manager helps maintain a safe, nurturing environment, oversees record-keeping and compliance with relevant policies and regulations, and supports safeguarding procedures. The role involves regular communication with children and young people, families, and external professionals, as well as contributing to service development, quality assurance, and continuous improvement initiatives. The Deputy Manager also acts as a role model for best practice and may deputize for the Registered Manager when required.

Qualifications

• Experience in children’s residential care or similar settings, with strong skills in supervising staff, supporting teams, and promoting high standards of care.
• Residential Child Care Level 3 ( Required)
• Proficiency in care planning, risk assessment, safeguarding practices, and adherence to regulatory and organizational policies.
• Strong communication and interpersonal skills for engaging with children and young people, families, colleagues, and external agencies.
• Organizational and problem-solving skills, including the ability to manage priorities, respond to incidents, and contribute to service improvement.
• Relevant vocational qualification in social care, childcare, or a related field (e.g., Level 3 or above), or willingness to work toward such a qualification.
• Ability to work flexibly, including possible evenings, weekends, and on-call duties, and to maintain professionalism in emotionally challenging situations.
• Knowledge of trauma-informed practice and person-centered approaches, with a commitment to inclusion, equality, and non-discriminatory care.
• Basic IT skills for maintaining records, reports, and communication, and familiarity with electronic care management systems is an advantage.