e-Rostering Administrator
London, England, United Kingdom Contract Posted 1 week ago
South London and Maudsley NHS Foundation Trust (SLaM) is recruiting an e‑Rostering Administrator to join the People and Organisational Development (P&OD) e‑Rostering Team on a 12‑month fixed‑term contract, supporting our recent partnership with OceansBlue.
Applicants must have experience of working within a dedicated e-Rostering Team in an e-Rostering system administrator capacity. The postholder will part of the dedicated e-Rostering Team providing day‑to‑day support for the Trust’s e‑Rostering systems, acting as a first point of contact for managers and staff, resolving queries, maintaining system data quality and assisting with training and reporting. You will also provide administrative and project support to the e‑Rostering Team Manager and Head of Rostering.
This role requires strong organisational skills, confidence in using digital systems, and the ability to work independently while managing competing priorities. You will work closely with clinical teams, workforce colleagues and external system providers to ensure safe, efficient and accurate rostering across the Trust.
Hybrid working is available, based at Blue Star House with remote working
As part of a small, specialist and supportive team, you will be encouraged to take ownership of your work, develop system expertise and contribute to service improvements. The team values collaboration, continuous learning and a practical, solutions‑focused approach, particularly when supporting colleagues working in busy clinical environments.
This role offers the opportunity to gain hands‑on experience with complex workforce systems, contribute to Trust‑wide initiatives such as our partnership with OceansBlue, and develop transferable skills in data quality, system support and stakeholder engagement within a large NHS organisation.
For further details / informal visits contact: Name: Karen Lewis Job title: Head of Rostering Email address: Karen.Lewis@slam.nhs.uk Telephone number: 02032281591
Applicants must have experience of working within a dedicated e-Rostering Team in an e-Rostering system administrator capacity. The postholder will part of the dedicated e-Rostering Team providing day‑to‑day support for the Trust’s e‑Rostering systems, acting as a first point of contact for managers and staff, resolving queries, maintaining system data quality and assisting with training and reporting. You will also provide administrative and project support to the e‑Rostering Team Manager and Head of Rostering.
This role requires strong organisational skills, confidence in using digital systems, and the ability to work independently while managing competing priorities. You will work closely with clinical teams, workforce colleagues and external system providers to ensure safe, efficient and accurate rostering across the Trust.
Hybrid working is available, based at Blue Star House with remote working
- Act as first point of contact for e‑Rostering system users, responding to telephone and email queries and resolving day‑to‑day issues.
- Provide operational support for HealthRoster and associated systems, including Roster Perform, SafeCare, and NHSP Interface.
- Maintain accurate e‑Rostering data, including establishment control and regular validation against ESR, HR and Finance records.
- Support managers and workforce colleagues with roster setup, changes, reporting and system access.
- Deliver user training and support the development of training materials and guidance.
- Produce standard and ad‑hoc reports, ensuring data quality and information governance requirements are met.
- Support the Head of Rostering and e‑Rostering Team Manager with administrative, project and implementation activities, including work linked to the Trust’s partnership with OceansBlue.
- Identify opportunities to improve processes, data quality and system use, escalating system issues to suppliers where required.
As part of a small, specialist and supportive team, you will be encouraged to take ownership of your work, develop system expertise and contribute to service improvements. The team values collaboration, continuous learning and a practical, solutions‑focused approach, particularly when supporting colleagues working in busy clinical environments.
This role offers the opportunity to gain hands‑on experience with complex workforce systems, contribute to Trust‑wide initiatives such as our partnership with OceansBlue, and develop transferable skills in data quality, system support and stakeholder engagement within a large NHS organisation.
For further details / informal visits contact: Name: Karen Lewis Job title: Head of Rostering Email address: Karen.Lewis@slam.nhs.uk Telephone number: 02032281591
