Executive, Pharmacovigilance and Medical Information

The Opportunity

The Executive, Pharmacovigilance (PV) and Medical Information (MI) will be responsible for supporting the management of pharmacovigilance and medical information activities to ensure compliance with applicable regulatory requirements, company procedures and industry standards.

You will be working closely with internal teams and external service providers with processing, assessment, and reporting of safety information, while also providing accurate, balanced and timely medical information responses to healthcare professionals, patients, partners, and other stakeholders.

You will be organised, pay strong attention to detail and be a great communicator whilst ensuring patient safety remains the highest priority.

What You’ll Be Doing

Pharmacovigilance Operations

• Support the day-to-day operation of the PV system in accordance with applicable regulations, guidelines, & company procedures.
• Oversee vendor processing of adverse events, special situation reports, and product complaints received from internal and external sources.
• Ensure PV documentation is maintained accurately, completely and in an inspection-ready state.
• Monitor PV email inboxes and ensure timely escalation and processing of safety information.
• Support vendor and Line Manager with pharmacovigilance related activities as required.
• Assist with safety data reconciliation activities with internal departments and external partners.
• Support due diligence activities for potential future mergers and acquisitions.
• Support integration activities following mergers and acquisitions.
• Contribute to the review of the PV system master file.
  
  

Medical Information

• Support vendor with responses to MI enquiries from healthcare professionals, patients, distributors, and other stakeholders in a professional and timely manner.
• Collaborate with the vendor to support the development of standard response documents as required.
• Ensure scientific and MI provided to stakeholders is accurate, balanced, and evidence-based.
  
  

Compliance and Qualit

• Ensure all PV and MI activities are conducted in accordance with applicable regulations, GVP requirements, company procedures, and quality standards.
• Support the maintenance of PV and MI procedures, work instructions, forms, and controlled documentation.
• Participate in CAPA, deviation, and change control activities as required.
• Contribute to quality and compliance initiatives to support continuous improvement.
  
  

Vendor and Partner Management

• Support PV agreements and partner compliance activities.
• Support compliance monitoring of vendors and service providers involved in PV and MI activities.
  
  

Audit and Inspection Readiness

• Support inspection readiness activities, ensuring records and documentation are maintained and accessible.
• Assist with internal audits, partner audits, and regulatory inspections.
• Participate in the preparation, collation, and review of audit and inspection documentation.
  
  

What We’re Looking For

• Educated in a health care related or life science field or equivalent demonstrated experience is required
• Experience in PV operations is essential 
• Demonstrated capabilities in PV/MI vendor and partner management 
• Knowledge of EU/UK GVP, ICH requirements with the ability to operationalise legislation into compliant PV and MI processes, vendor oversight, and audit readiness 
• Excellent teamwork and communication skills, with the ability to influence and partner effectively with cross-functional stakeholders