F&S Service Coordinator - Chadderton
Licensed sponsor Central Full-time Posted 1 hour ago
Job Purpose
- Assess returned jobs on asolvi and generate revisits as follows
- Request uplifts on return jobs where required
- Raise purchase orders for goods required for jobs (once uplifts agreed for contracts which require additional funding)
- Record pods in pod log
- Raise purchase orders for van stock requirements
- Chase suppliers and update proof of delivery on log and asolvi
- Raise orders for lifters on supplier portal/monitor job for off hire
- Assist with invoice queries
- Check portals are updated by engineers, updating where necessary
- Load certificates to portals where applicable
- Receive incoming alarm activations and react in accordance with NSI Guidelines (False alarm management)
- Work as part of a team to deliver excellent service to the customer
- Raise orders to subcontractors including relevant subcontractor form (MS48/MS 7.4)
- Comply with any other reasonable management instruction or ad hoc duties
- Vet all work parts required by engineers, liaise with engineers when required
- Update asolvi with relevant engineer stock replenishment
- Process incoming quoted works jobs
- SLA report (completed daily)
- Assistance with quotes where required
