Facilities Manager

Better Places, Thriving Communities

The Role - Facilities Manager

Location -Thales Glasgow

Mitie is seeking an experienced Facilities Manager to oversee the delivery of integrated facilities management services at a key client site in Glasgow.

You will be responsible for managing a full range of hard and soft FM services, acting as the primary client contact while driving operational excellence, compliance, and service performance. This is an excellent opportunity for a proactive, customer-focused FM professional who thrives in a fast-paced, client-facing environment.

Key Responsibilities

• Lead the delivery of hard FM services, including M&E, compliance, planned preventative maintenance (PPM), and reactive maintenance, alongside soft FM services such as cleaning, security, waste management, and catering.
• Ensure compliance with statutory regulations, health and safety requirements, and industry best practice.
• Build and maintain strong relationships with client stakeholders as the primary point of contact.
• Lead and develop on-site teams and specialist subcontractors to deliver a consistently high standard of service and customer experience.
• Oversee asset management, lifecycle planning, and maintenance strategies.
• Manage budgets effectively, identifying opportunities for efficiencies and added value.
• Drive KPI and SLA performance through continuous improvement initiatives.
• Produce operational reports, support audits, and maintain effective governance processes.
• Support the delivery of small works and projects as required.

About You

• Proven experience managing both hard and soft FM services within a client-facing environment.
• Strong knowledge of health and safety, statutory compliance, and building services management.
• A practical, solutions-focused approach with a proactive mindset.
• Experience leading and developing multidisciplinary teams and contractors.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Commercially aware, with experience managing budgets and improving operational efficiency.
• IOSH or NEBOSH qualification desirable.

Our market-leading offering provides you with benefits that suit your lifestyle.