Fundraising Operations Support Officer (Maternity Cover)

Islamic Relief is a UK-based, faith-inspired humanitarian organisation working in over 40 countries to support vulnerable communities worldwide, driven by a commitment to respond to need without discrimination and to deliver impactful programmes through partnerships, advocacy, and sustainable development.

The Vacancy

We are actively recruiting for a maternity cover to our Fundraising Operations Support Officer position to provide a comprehensive operational and administrative support service to the Community Fundraising team.

The dynamic team develops and implements strategies to increase the funding income of Islamic Relief through a range of fundraising initiatives and through acquisition and retention of supporters.

Based from our Waterloo office, London (with hybrid working), this role offers the opportunity to make a tangible difference by supporting the regional fundraising activities, projects and partnerships to ensure maximum income is received.

About the role:

As the Fundraising Operations Support Officer, you will play a key role in providing a comprehensive operational and administrative support services and establishing and maintaining effective communication with all regional fundraising teams and other functions of IRUK

About you:

You will be an organised and proactive professional with a commitment to IRW’s mission and values.

You will ideally have:

• Degree level qualifications or equivalent
• Proven experience in working in a similar role managing day-to-day administrative and operational tasks
• Experience planning, prioritising and working to tight timescales on various projects
• Experience of setting up and maintaining management information and data retrieval systems and CRM databases such as Raisers Edge
• Experience of diary and correspondence management and maintaining financial records
• Experience using project management tools such as Asana or Trello
• Experience supporting a large, widespread and remote team with a strong initiative and the ability to understand departmental needs and move forward with them
• Excellent organisational skills
• Strong communication skills, written and verbal with high levels of computer literacy
• Knowledge and understanding of using relationship management database software and collating data and producing reports
• Work effectively on own initiative and as part of a team, without close supervision
• Strong motivation and empathy towards the aims and objective of the organisation
• Numerical skills, the ability to work accurately under pressure and pay attention to detail
• Able to demonstrate a consistent approach to others with confidence and integrity

If you are talented, service-minded, resilient, highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, we would love to hear from you!

For the full job description, please click on the Documents tab.

PLEASE NOTE: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.