Head of Customer Service 12m FTC

Customer Service Lead £55-60K plus package Office based – Worcester We are working with a trusted provider of sustainable food packaging to the UK food industry This person will oversee day-to-day operations, ensure the smooth running of order processing end-to-end and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. As Head of Customer Service,…