Health Care Support Worker - 12 Month Maternity Cover
Job summary
There is one permanent post and one 12 month maternity cover post as a Health Care Support Worker on the Hope Unit. You will play a vital role in supporting registered nurses and the wider multi-disciplinary team to deliver safe, effective and person-centred care to people experiencing mental ill health and/or learning disabilities.
You will work directly with patients, supporting their daily care, wellbeing and recovery while maintaining professional boundaries and promoting dignity, respect and inclusion. This is a hands-on role in a fast-paced inpatient environment. You will be expected to remain calm under pressure, respond sensitively to emotional distress and support the early prevention and management of challenging behaviour using least-restrictive approaches.
You will receive appropriate supervision, training and development to help you grow in your role. The post involves working a rota that includes days, nights, weekends and bank holidays in line with service needs.
Main duties of the job o To undertake and accurately document observations and nursing care in line with Trust Policy and to accurately document nursing care in the nursing notes when required which will then be countersigned by a qualified practitionero To ensure the promotion of safety, wellbeing and interests of clients, staff and visitors to the unit if ward basedo To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in an individuals' behaviour or condition.o To communicate effectively with patients, staff, families and other external agencies and use a polite telephone manner.
To use verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health or learning disability needs.o Demonstrate good interpersonal skills and a positive attitude within the team and when dealing with the patients, their families and members of the publico To contribute to maintaining the ward's agreed philosophy, aims and objectives.o To carry out duties as allocated by a qualified practitioner.
Engage with patients to undertake activities and carry out duties that have been agreed with a qualified practitioner and follow a care plan. Required to use own initiative and decision making in the planning and delivery of some basic activitieso Provide input to care plan discussions with a qualified practitioner where requested, using knowledge of patient and environment.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services.
We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.
We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities, including: Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
Flexible working opportunities to support your work/life balance Access to Continued Professional Development Involvement in improvement and research activities Health and Wellbeing activities and access to an excellent staff wellbeing service Access to staff discounts across retail, leisure and travel
Job responsibilities
See attached Job Description and Person Specification. The post holder will assist qualified members of the multi-disciplinary team in providingcare and support to patients. They will assist in the delivery of care under the guidanceof a qualified nurse.The post holder will assist in establishing care plans and in the delivery care. Theexpectation will be to work within the boundaries of agreed instruction, whilst beingsupported within Trust procedures and policies.The post holder will support the development of trainee health care support workers by acting as a role model and mentor, including acting as an assessor for new Health Care Support Workers completing the Care Certificate.
Person Specification
Education /
Qualifications · Essential
GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1. Vocational (or equivalent) Qualification at level 3 in Care or demonstrable equivalent relevant experience to this level
Desirable
Assessor in CC
Experience · Essential
Experience of working with young people and their carers Experience of carrying out clinical observations Experience of working in healthcare
Desirable
Experience of working in a multi-disciplinary team Experience in CAMHS services
Knowledge · Essential
Some awareness of early prevention of violence and aggression using least restrictive interventions and practices with willingness to undertake & complete PMVA training and engage in techniques as required Able to recognise changes in a patient's mental and physical condition and act appropriately by alerting the qualified practitioner or nurse in charge An awareness of stigma and discrimination of people with mental health issues Knowledge of care and related procedures, clinical observations, relevant legislation
Skills and Abilities · Essential
Basic IT skills - ability to use MS outlook, word, and willing and able to be trained to use Trust IT systems and applications such as Electronic Patient Records or PARIS Able to develop and maintain effective therapeutic relationships with patients and families and communicate effectively
Desirable
Willingness to participate in staff induction and training Work Related Circumstances
Essential
Willingness to work flexibly across the Trust footprint if required in line with service needs Resilient and able to work within a challenging environment Requirement to work flexibly and participate in a rota system undertaking a combination of night shifts, weekend work and day shifts. Subject to any requests made and agreed in accordance with the Trusts Flexible Working Policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
