Healthcare Assistant (MSE)

Job Title: Healthcare Assistant

Location: Southend on Sea

Contract Type: Permanent

Hours: 37.5

We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help.

If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a Patient Coordinator to join us as we continue to expand throughout the UK.

About The Role

We are looking for a detail-oriented individual to provide high-quality care in Dermatology Outpatient and Medical Photography clinics, with a focus on capturing and accurately recording clinical images in EPR systems. Full training will be provided.

You will assist with minor procedures, provide chaperone support, and help ensure the smooth day-to-day running of clinics across multiple locations, contributing to a safe, patient-centred environment while working as part of a multidisciplinary team.

We Are Looking For Someone Who Can

• Maintain a clean, safe, and well-organised clinical environment.
• Ensure all clinical and photography equipment is clean, functional, and ready for use.
• Capture and accurately upload clinical images to patient records (EPR).
• Support clinicians during minor procedures and act as a chaperone, ensuring patient comfort and dignity.
• Deliver high-quality, patient-centred care while maintaining confidentiality at all times.
• Assist with clinic preparation, daily operations, and general administrative tasks.
• Monitor and manage stock levels, supporting the smooth and efficient running of clinics.

What You’ll Bring To The Role

• GCSEs (or equivalent) including English and Maths at Grade C/4 or above.
• Excellent communication and interpersonal skills.
• Compassionate, caring, and professional approach to patient care.
• Ability to work effectively as part of a multidisciplinary team.
• Comfortable working with patients in both ophthalmology (e.g. vision testing, assisting in eye clinics) and gastroenterology (e.g. supporting during endoscopy preparation and recovery).
• Ability to maintain confidentiality and handle sensitive information appropriately.

Why work for us?

• 23 days holidays plus bank holidays
• Buy and sell annual leave scheme
• Annual Company Bonus scheme
• MediCash
• Refer a friend scheme
• Company pension
• Company sick pay scheme
• Life assurance scheme
• Bluelight Card- 100’s of discount and cashback options
• Performance review with a training and development plan
• Employee discounts portal

About CHEC

Since 2012, CHEC has been working with the NHS to increase patient choice and provide better access to exceptional, timely, locally-based ophthalmology and gastroenterology care – free at the point of care.

CHEC has a nationwide portfolio of community hospitals and clinics – operating in a unique hub-and-spoke model. We are proud to have a role alongside colleagues in the NHS, offering patients the choice of access to essential procedures and help achieve the best possible clinical outcomes. We continue to expand our community-based offering of vital healthcare to patients across England, including ENT (Ear, Nose and Throat) and Dermatology services.

CHEC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment, this includes being aware of and adhering to all CHEC Safeguarding policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).