HR Business Partner

PURPOSE OF JOB

The HR Business Partner is a key connection for Leaders, Managers and Employees supporting employee engagement and leadership through guidance on policy, process and accountability. Working at senior level with the Head of HR and C Suite on workforce planning, talent and succession using people analytics to support decision making.  

This role will work closely with all team members of the wider HR function (Recruitment and L&D), Payroll and IT to ensure effective organisational change, gain stakeholder management and develop capability across the organisation.

KEY RESPONSIBILITIES: 

•    Supporting and guiding Managers and Leaders in their everyday work, ensuring they are familiar with and follow fair practices to provide employees with a psychologically safe workspace
•    Workforce planning, including talent and succession management and working effectively with relevant team members on organisational change
•    Help drive positive employee engagement through positive actions, people analytics and action plans. Managing delivery and follow up of Employee Engagement Surveys
•    To support, lead or guide disciplinary & performance proceedings in line with the relevant policy
•    Assisting with policies to ensure they are maintained in line with legislation and business needs. 
•    Working closely with GDPR & SOC, Legal and Compliance Teams where required
•    Engaging with L&D on leadership capability and support programmes.
•    To support the HR Team, encouraging development & growth through shared experiences and guidance.

INDIVIDUAL RESPONSIBILITIES:

Talent & Succession

•    Working with the Head of HR, C Suite and Leaders to ensure that Talent and Succession planning and management is effective and planned.
•    Engaging with the L&D Team on Coaching and leadership support

Absence and Return to Work Engagements

•    Offering support and guidance for Managers handling long or short-term multiple absences as appropriate
•    Supporting with return-to-work meetings for those who have been on long term leave
•    Working with the H&S Officer and HR Officer to create a return-to-work plan for long term absentees or those who have long term medical concerns

Policy & Procedure

•    Helping to create policy documents or updating procedures relating to the full life cycle of employment
•    Assisting in the documentation of processes and assisting with testing HR System
•    Supporting Managers in best practice 
•    Maintaining policy and process within the bounds of business needs and employment law

Employee Engagement & Feedback

•    Supporting the HR Team with annual engagement survey (external Great Place to Work or similar)
•    Creating pulse surveys & Engaging with HR and User Groups to build a plan for resolving issues and concerns

Incentives Engagement & Benefits Support

•    Working with Directors to drive engagement around our incentive programmes
•    Working with the CPO and Head of HR on Benefits programmes alongside Payroll

Disciplinary & Grievance Matters

•    Engaging with Manager and Employee for Disciplinary Meetings or supporting the HR Officer in such matters
•    Engaging directly with Employees on Grievance Hearings or supporting the HR Officer in such matters
•    Facilitating Mediation where required

GDPR & Compliance

•    Working with Legal and Compliance on matters that relate to GDPR & Assisting Legal with SAR requests
•    Working with the HR Team to ensure that HR Data & Processes comply with Audit requirements

General HR Team Support

•    Providing guidance and education to other team members and supporting Head of HR in strategy and direction for the team.

People Analytics

•    Supporting organisational change and providing data to support effective business decisions

QUALIFICATIONS, EXPERIENCE, & SKILLS: 
Educational Qualifications:

•    English Language & Maths to O Level or above - Essential
•    Psychology to A Level or Coaching Experience - Desirable

Professional Qualifications

•    CIPD L5 or above (or practical business experience in relevant areas)
•    Mediation    

Years of Experience

•    5 plus years of commercial experience (Similar industry advantageous)    ESSENTIAL 

CORE COMPETENCIES & SKILLS

•    Excellent communication skills both written and oral – Coaching experience advantageous
•    Previous use of Dayforce or similar HRIS essential
•    Empathy / Listening Skills
•    Strong understanding of business needs and HR policy application
•    Experienced in Data Analytics

MEASURES & GOALS

• OBJECTIVE                                          MEASURE                                                                                FREQUENCY
• Communication & Engagement         Engagement Survey Response Rates & Scores                    Ongoing
• Guidance & Support of Leaders        Coaching, Organisational Change, Talent Planning              Ongoing
• Data Analytics                                    Regular useable data to support business decisions            Ongoing
• WIDER TEAM NETWORK
• Internal    •    All Stakeholders and Employees
• External    •    Wellbeing Providers, Employment Law Provider, ACAS, EAP & Engagement Support