HR Manager ER

HR Manager (Employee Relations Focus)

Location: Letchworth, Hertfordshire

Office requirement: 5 days per week on-site, with occasional travel to services

Salary: £50,000-£55,000

Holiday: 20 days + Bank holidays + birthday off

Are you an experienced HR professional who thrives on building positive workplace cultures and managing complex employee relations matters?

At Abacus Care & Support, we're looking for a proactive and people-focused HR Manager to lead our HR function and become a trusted partner to managers and employees across our supported living services. This is a fantastic opportunity to make a real impact within a growing organisation supporting adults with learning disabilities, autism, acquired brain injuries and complex needs.

What you'll be doing:

• Leading complex employee relations casework, including disciplinary, grievance, performance, absence and safeguarding-related matters.
• Coaching and supporting Registered Managers and Team Leaders on people management best practice.
• Driving employee engagement, wellbeing and retention initiatives across the organisation.
• Owning HR policies, reward and benefits, workforce planning and organisational change projects.
• Producing HR insights and strategic reporting for senior leadership and the Board.
• Lead on recognition and wellbeing initiatives that support staff retention and a positive experience of working in the organisation.
• Own the organisation's HR policy suite end-to-end: drafting, review cycles, legislative compliance and version control, incorporating issues surfaced through ER casework and manager feedback.

About you:

We're looking for someone who has:

• Strong experience managing complex ER casework.
• Previous experience operating at HR Manager level.
• A solid understanding of UK employment law and employee relations best practice.
• Experience within a regulated, people-focused environment such as health, social care, NHS or a similar sector.
• Experience operating in an audited, highly regulated, people-intensive environment such as care, health, NHS or a comparable regulated sector. Skills are transferable, but sector familiarity is an advantage.
• CIPD Level 5 (Level 7 desirable).

Why join us?

At Abacus Care & Support, you'll have the opportunity to shape culture, influence strategy, develop managers and create a positive employee experience from hire to exit. You'll join a business where your expertise and ideas will genuinely make a difference.

If you're ready to take ownership of a broad HR remit and become a key member of our leadership team, we'd love to hear from you.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of your application or interview, please let us know and we'll be happy to support you. We want every candidate to have the opportunity to perform at their best.