Income Officer
We are currently working in partnership with a Housing Association based in Northwich who are recruiting for an Income Officer on a temporary eight-week contract. The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £25 per hour via an Umbrella company.
The ideal candidate will have used the QL system previously, have a basic DBS certificate, or be happy to have one carried out, drive and have access to their own vehicle, and have proven experience of Income Management.
Duties will include (but are not limited to):
- Managing a patch of tenants to maximise rental income and minimise arrears
- Monitoring rent accounts and taking proactive action to prevent arrears escalating
- Negotiating and monitoring repayment arrangements with customers in arrears
- Taking enforcement action in line with tenancy agreements and relevant legislation
- Preparing cases for court proceedings and provide evidence where required
- Working closely with Housing Officers, legal teams and external agencies to resolve complex arrears cases
Experience required:
- Experience required in Social Housing
- Experience working with customers within housing
Rewards and Benefits:
- Hybrid working
- Flexible working days
Working hours:
- 35 hours per week
- Monday – Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
