IT Service Management Lead
Licensed sponsor Bristol Part-time IT Posted 4 days ago
The IT Service Management Lead owns the IT service management practice across IT Service Operations and must show that it works. The role leads the Service Management team, sets how incident, problem, change and release, knowledge and configuration management are run, and gives risk, audit, and the regulator evidence that service controls are working. The role owns the processes, and the Service Management team runs them day to day: coordinating major incidents, running change approval, leading…
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