Lead Pharmacy Technician - SDU

1.1. To lead the effective and safe daily running of the SACT Distribution Unit (SDU) to ensure a safe service provision and to maintain and develop the highest standards of patient-focused care and according to the needs of the Trust.

1.2. To be responsible for the management of procurement, storage, dispensing and distribution of Batch and Patient Specific (PS) products to all areas of the Royal Marsden.

1.3. Monitor relevant key performance indicators accurately through audit and report on a weekly/monthly basis e.g. workload turnaround times, error monitoring, workload figures, wastage report and capacity.

1.4. Be responsible for staff allocation in response to changing workload and service delivery requirements. Ensuring that relevant rota for SDU is developed and adhered to e.g. day-to-day tasks, evening and weekend shifts are covered if applicable.

1.5. To work closely with Aseptic Operations Manager, Pharmacy Stores Manager, General Stores Manager, Pharmacy Systems Manager and the Chief Technicians, Aseptic Services.

1.6. Lead communication with outsourced suppliers, proactively addressing and resolving issues, monitoring service delivery, and ensuring agreed standards and requirements are maintained.

2.1 Be responsible for leading and managing staff across both RMH sites in the co-ordination and the daily running of the SDU in procurement, storage, dispensing and distribution of batch and patient specific products to all areas of the Royal Marsden.

2.2 Ensure appropriate levels of staff are always available to meet daily operational commitments by maximising skill mix, in line with agreed frameworks for leave.

2.3 Manage and prioritise own workload, using initiative and working proactively to balance individual responsibilities with the operational needs and priorities of the service.

2.4 To work closely with the Aseptic Team across both sites to ensure patients receive the highest standard of service deliverance.

2.5 Attend and actively participate in all relevant meetings associated with the role, contributing to discussions and actions as required.

2.6 Identify and deal with problems on a day-to-day basis and escalate any operational issues within an appropriate time frame to resolve workflow issues promptly.

2.7 Participate in auditing the service to ensure best practice is being followed.

2.7 Actively display team performance metrics and communicate any changes in service delivery to the immediate and wider hospital teams.

2.8 To oversee that Batch/PS doses are dispensed and delivered to the correct day unit/ward in good time ahead of patient’s chair time

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further details / informal visits contact: Name: Sarah Easton Job title: Aseptic Operations Manager Email address: sarah.easton@rmh.nhs.uk