Leader and Manager Development Senior Specialist
England, United Kingdom Full-time Posted 1 hour ago
About Ricoh
A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.
At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.
Find your place. Transform your future
Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.
People Transform When They Love What They Do
This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.
When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.
What you will be doing
Leader & Manager Development
You will ideally have
In return for your commitment, you can expect
At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
Love to Connect
You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.
Love to Grow
Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
Love to Give Back
Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
Love to Succeed
Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.
We are an equal opportunities employer
We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Ready to love what you do? Apply now and help us shape what comes next.
A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.
At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.
Find your place. Transform your future
Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.
People Transform When They Love What They Do
This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.
When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.
What you will be doing
Leader & Manager Development
- Support the design and delivery of leadership and manager development solutions across EMEA.
- Use internal data and external best practice to improve learning design, tools and assessments.
- Help build and maintain a People Development Toolkit for Ricoh leaders and managers. This should include tools such as talent assessments, 360 feedback, coaching options and development programmes.
- Design or support leadership and manager development projects from start to finish, including planning, research, content, reporting and stakeholder communication.
- Create and deliver learning such as workshops, virtual sessions, digital learning paths, practical tools, templates and local playbooks.
- Look for ways to use AI to improve learning solutions, such as AI coaches or chatbots.
- Facilitate virtual and inperson sessions as required.
- Create practical toolkits for local teams, including conversation guides and team session plans, so managers can support development themselves
- Manage pilots, gather lessons learned and drive continuous improvement.
- Use simple measures before and after programmes to track use, progress and business impact.
- Work with the wider Leader and Manager Development team and L&D Business Partners to understand business needs and create solutions that can be used across EMEA.
- Give advice on leadership development, manager development, Leadership Expectations and team effectiveness.
- Create clear communication plans to help people understand, use and support the programmes.
- Prepare simple update slides for L&D LT, HRLT, leadership networks and community groups.
- Work with L&D, HRBPs, leadership communities and business teams to support smooth delivery and alignment.
- Work as one team with other Senior Specialists and the Leadership Lead. Share responsibility, support each other during busy periods and provide cover during absence.
- Help define what must be the same across EMEA and what can be adapted locally. Keep local changes aligned with EMEA standards.
- Create and maintain shared slide decks, facilitator guides and programme materials in one central place.
- Work with the team and Ricoh Communications to build Communities of Practice. Use content, discussions and virtual events to keep people engaged.
- Maintain dashboards, programme measures and impact reports for assigned work.
- Make sure manager development offers are clear, consistent, high quality and improved over time.
- Support the management of internal and external partners who help deliver content
You will ideally have
- Previous experience in a similar role, ideally working in a global or matrix organisation
- Ideally educated to at least degree level or equivalent professional qualification.
- Strong learning design skills and experience creating different types of learning.
- Confident facilitator, able to run virtual and in-person sessions.
- Strong project management skills, including planning, managing risks and communicating with stakeholders.
- Experience working with LMS/ LXP and HRIS platforms.
- Good stakeholder management skills, with the ability to advise and influence HRBPs and business leaders.
- Strong collaborator, able to build good relationships across markets, teams and functions.
- Good understanding of leadership, management and how adults learn.
In return for your commitment, you can expect
At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.
Love to Connect
You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.
Love to Grow
Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.
Love to Give Back
Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.
Love to Succeed
Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.
We are an equal opportunities employer
We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.
Ready to love what you do? Apply now and help us shape what comes next.
