Manager, Brand & Content
🌎 About Us
At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.
🤩 Our Culture
As one of the ‘Sunday Times UK's Best Places to Work’ companies for 4 consecutive years, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.
We are problem solvers, not ticket takers, and we champion creative problem-solving. Customer success is at the heart of everything we do and we strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user’s experience.
🦷 What We Do
Dentally solves real-world problems across three core areas.
- Clinical; AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.
- Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.
- Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.
🚀 Your Focus
- Own and evolve Dentally’s global brand positioning, messaging and tone of voice consistently across your team's markets and customer touchpoints
- Create the global content strategy, translating team priorities, customer needs, and product direction into clear content plans and initiatives
- Manage the narrative and creative direction for brand campaigns within your team's remit.
- Develop and oversee content including thought leadership pieces, reports, customer stories and campaign assets.
- Oversee execution of events, sponsorships, and PR, ensuring activity supports the wider brand narrative.
- Work closely with Growth, Customer Marketing, Product Marketing and regional teams to connect brand and content activity to the full customer journey.
- Define and report on brand and content performance, linking awareness, engagement and organic growth to wider marketing outcomes.
- Lead and develop a high-performing team brand and content team, motivating and inspiring your team to reach and exceed all set targets and KPIs
- Coach team members in best practices, fostering a culture of continuous development
- Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations
- Maintain a trusting, collaborative environment, enabling the team to thrive
- Lead recruitment efforts for your team, identifying and hiring top talent
- Promote an inclusive and diverse culture, in line with Henry Schein One values
🦾 Your Skills & Experience
- Experience leading brand and content in a B2B SaaS environment
- 3 years + team management experience
- Proven hands-on capability in messaging, storytelling, and campaign narrative
- Experience operating as a player–manager in a scaling environment
- Strong editorial judgement and brand instinct
- Ability to collaborate effectively with cross-functional stakeholders (Growth, Product, Sales)
- Confident, comfortable balancing long term brand building with commercial outcomes
🌳 Diversity
Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.
🏆 Our Values
Everyone at Henry Schein One is encouraged to live and demonstrate our core values:
- Working as one
- Making it easy
- Caring about care
- Making it happen
