Medicines Optimisation Pharmacy Technician

Job summary

We are seeking a highly motivated and enthusiastic Pharmacy Technician with exceptional attention to detail to join our Primary Care Medicines Optimisation Pharmacy Team. This is an exciting opportunity for an individual who is passionate about delivering high-quality patient care, committed to improving medicines optimisation, and eager to contribute to the continued development of pharmacy services within primary care.

The successful candidate will possess excellent communication and interpersonal skills, strong organisational abilities, and the initiative to work independently while contributing effectively as part of a multidisciplinary team. A proactive approach and a commitment to innovation will be key, as the role offers the opportunity to help shape and advance the contribution of pharmacy technicians within primary care services.

As part of the Medicines Optimisation Pharmacy Team, you will play a key role in supporting the delivery of the Health Board's strategic workplan. This will involve analysing prescribing data, contributing to service improvement initiatives, developing and reviewing standard operating procedures, and working collaboratively with a wide range of stakeholders to ensure the safe, effective, and efficient use of medicines across primary care settings.

Main duties of the job

Key Responsibilities Support the delivery of Health Board prescribing and medicines optimisation priorities across GP practices. Work collaboratively with practice staff, community pharmacies, patients, carers, and other healthcare professionals to implement agreed initiatives. Contribute to the planning and delivery of medicines management education and training for pharmacy professionals, healthcare professionals, and support staff.

Promote best practice and support workforce development to improve patient care and outcomes. Communicate effectively with patients, carers, colleagues, and multidisciplinary teams, adapting your approach to suit different audiences and settings. Present complex medicines-related information in a clear, accurate, and accessible manner. Support patients and carers to make informed decisions about their care and medicines.

Act as an authorised witness for the destruction and disposal of controlled drugs, ensuring compliance with legislation, governance requirements, and organisational policies. Work independently with minimal supervision, taking responsibility for assigned work programmes and projects. Manage competing priorities effectively, meet deadlines, and use initiative to identify and resolve issues that support service objectives.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in: Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers Numerous mental health and learning disabilities services

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Key Responsibilities Support the Delivery of the Health Board Workplan Work collaboratively within the Medicines Optimisation Pharmacy Team to support the implementation of the Health Board's prescribing and medicines optimisation priorities across GP practices.

You will develop and maintain effective working relationships with practice staff, community pharmacies, and other healthcare professionals to ensure initiatives are delivered efficiently and consistently. 2.Contribute to Education and Training Assist in the planning and delivery of pharmaceutical education and training relating to medicines management.

This will include supporting the development of pre-registration pharmacy technicians, trainee pharmacists, healthcare professionals, and non-registered staff, helping to promote best practice and enhance patient outcomes. 3.

Provide Effective Communication and Stakeholder Engagement Demonstrate excellent communication skills and the ability to engage confidently with a diverse range of individuals, including patients, carers, colleagues, and multidisciplinary professional groups.

You will be required to build and maintain strong working relationships, communicate complex information in a clear and accessible manner, and adapt your approach to meet the needs of different audiences, circumstances, and care settings. A key aspect of the role is ensuring that patients and carers are actively involved, informed, and supported in decisions relating to their care and medicines 4.

Support Controlled Drug Governance Act as an authorised witness for the destruction and safe disposal of controlled drugs across community pharmacies, GP practices, and secondary care sites, ensuring compliance with relevant legislation, governance standards, and organisational policies. 5.

Work Autonomously and Manage Priorities Effectively Take ownership of assigned responsibilities, working independently with minimal supervision while maintaining high standards of accuracy and professionalism. You will be expected to manage competing priorities, meet deadlines, and demonstrate initiative in identifying and resolving issues that support the delivery of service objectives.

You will be able to find a full job description and person specification attached within the