Order Taker & Fulfilment Coordinator - Fixed Term Contract
We are currently looking for an Order / Logistics Fulfilment Coordinator on a Fixed Term ContractStep into the heart of our supply chain. As our Order Taker & Logistics Fulfilment Coordinator, you’ll be at the centre of our supply chain operations—capturing customer orders with precision, coordinating deliveries with our fleet and logistics partners, and keeping customers informed every step of the way.
From resolving order discrepancies to generating performance reports and supporting peak periods, your work will directly shape the efficiency of our logistics and the satisfaction of our customers.
If you thrive in fast-paced environments and love turning complexity into smooth execution, this is your opportunity to make a real impact.What You’ll DoProcess customer orders via phone, email, and digital platformsVerify product codes, quantities, and delivery instructionsEnsure timely order processing aligned with SLAsResolve order discrepancies and missing detailsSchedule and monitor deliveries with transport planners and logistics partnersKeep customers informed on order status and changesHandle and escalate customer queriesMaintain accurate records of interactions and resolutionsSupport peak periods and assist the Lead CoordinatorWhat You BringPragmatic, resilient, and solutions-focusedClear, confident communicator with a customer-first mindsetComfortable with numbers and written communicationExperienced with planning tools and logistics systemsCollaborative and constructive in challenging situationsFunctional StrengthsProven experience in fast-paced logistics and order-taking environmentsStrong continuous improvement mindsetSolid understanding of logistics planning systems and processesExperience & EducationOperational efficiency and relationship-building skillsPositive, proactive communication styleCustomer service excellenceWhy TarmacWe don't just offer a job, we offer a career.Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:Bonus schemeEnhanced holiday entitlementContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you.
Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and DevelopmentTraining and development opportunitiesTarmac is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.We’re proud to be part of CRH, and even prouder to be an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!#Tarmac #TarmacCareersTarmac Trading Limited
