Payroll Liaison Clerk

Job overview

An opportunity has arisen for an enthusiastic Payroll Clerk to join our busy and dynamic Payroll Team. As a Payroll Clerk you will be responsible for contributing to providing a high quality, customer focused payroll service along with your fellow Payroll colleagues.

Your primary focus will be responding to and resolving routine queries from managers, employees, clients and third parties.  A large majority of your time will be spent being the first point of contact on the telephone and via email, so it is essential that you can demonstrate excellent verbal and written communication skills.

You will actively contribute to the wider payroll and pensions team by working in collaboration with the wider team, and keeping sound and up to date knowledge of departmental practices.

The ideal candidate will have previous experience in a Payroll or HR customer service environment, and will be familiar with using service desk/help desk systems. The ability to work to deadlines and prioritise an ad-hoc workload is also key to this role.

This is a full-time, permanent role, working Monday to Friday from our New Mill Office in Saltaire, Bradford.  

Closing: 1st Nov 26

Shortlisting: w/c 2nd Nov 26

Interviews: w/c 9th  Nov 26

Main duties of the job

• To contribute to a high quality, customer focused payroll service with the main job purpose of responding to and resolving routine queries from managers, employees, clients and third parties.
• To actively contribute to the wider payroll and pensions team by working in collaboration with the wider Payroll team and keeping sound and up to date knowledge of departmental practices.
• Act as first point of contact for Payroll and Pensions Service Desk.
• To process payroll and pensions related documents and uploads in  accordance with statutory requirements and NHS national terms and  conditions of service

Working for our organisation

• Everything we do is underpinned by our core values: -
• We Care  - We act with respect and empathy, and always value difference
• We Listen - We understand people’s views and respond to their individual needs
• We Deliver  - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

• Increase mileage rates for > 4500
• A wide range of health and wellbeing support packages
• A range of internal and external development and learning opportunities
• Plus many more.
• We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidate’s best interest to apply as soon as possible.