Planning and Scheduling Manager

Planning & Scheduling Manager

We are recruiting on behalf of a leading organisation in the utilities sector for an experienced Planning & Scheduling Manager to lead their operational planning department. This is a key leadership role, responsible for ensuring the safe, efficient, and customer-focused delivery of field activities across multiple workstreams while driving continuous improvement and operational excellence.

Key Responsibilities

• Lead day-to-day planning and scheduling operations across planned, reactive, compliance, repair, and connections activities.
• Optimise workforce utilisation and resource allocation across depots, geographic areas, and delivery partners.
• Manage forecasting to support workforce planning, backlog reduction, and service delivery.
• Monitor productivity, lead times, SLA performance, and scheduling effectiveness while addressing risks proactively.
• Develop and coach Planning & Scheduling teams to deliver high performance and foster a positive team culture.
• Drive improvements in planning processes, workforce management strategies, and operational efficiency.
• Build strong relationships with internal teams, delivery partners, contractors, and external stakeholders.

About You

To succeed in this role, you will need:

• Significant experience in operational planning/scheduling or workforce management within utilities or similar industries.
• Proven leadership experience managing planning/scheduling teams in fast-paced environments.
• Strong understanding of resource optimisation, workload balancing, and service management principles.
• Excellent analytical skills with the ability to use data insights for decision-making.
• Effective communication skills with strong stakeholder management capabilities.

• Experience working within regulated utility environments.
• Knowledge of Street works regulations or compliance frameworks.
• Familiarity with SAP systems or scheduling platforms like Power BI or workforce planning tools.
• Lean/continuous improvement expertise.

Why Apply?

This is an exciting opportunity to take on a pivotal leadership role within a dynamic operational environment. You'll have the chance to:

• Make a tangible impact by driving improvements in planning processes and operational efficiency.
• Work collaboratively with cross-functional teams to deliver exceptional customer outcomes.
• Be part of a forward-thinking organisation that values innovation and continuous improvement.
  

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates