Program Manager

Start Date : Start date will be expected from Sep/Oct'26 since this role will be replacing the current program manager.

Key Skills & Experience:

• Extensive experience managing large-scale Telecom and OSS transformation programs.
• Proven ability to deliver complex programs spanning OSS applications, platforms, connectivity solutions and network infrastructure.
• Strong governance, planning, budgeting and financial management experience.
• Experience managing multi-million-pound program budgets, forecasts and financial reporting.
• Strong experience working with Cyber Security teams, architects, controls and compliance stakeholders.
• Excellent stakeholder management and executive communication skills.
• Experience managing multiple projects and workstream dependencies.
• Strong risk, issue and escalation management capabilities.
• Experience preparing governance documentation, steering committee packs and executive reports.
• Strong understanding of Telecom OSS ecosystems and delivery models.
• MSP, PRINCE2, Agile or SAFe certifications preferred.

Responsibilities:

• Establish and manage program governance frameworks.
• Manage overall program plans, budgets, forecasts and financial reporting.
• Coordinate project teams and interdependent workstreams.
• Lead steering committees and executive governance forums.
• Manage program-level risks, issues, dependencies and escalations.
• Lead engagement with Cyber Security, Risk, Control and Compliance teams to ensure security requirements are embedded into program delivery.
• Oversee Connectivity and Network Implementation activities across the program, including:
• Communication strategy and Comms Matrix governance.
• Implementation planning and deployment readiness reviews.
• Cross-functional implementation coordination.
• Business and operational readiness management.
• Ensure program financial controls are maintained and business cases remain aligned to expected benefits.
• Track program KPIs, risks, issues and delivery outcomes.
• Ensure alignment of all deliverables with business and transformation objectives.
• Drive stakeholder engagement across business, technology and operational organizations.