Property & Workplace Services Manager
About Us
Ithaca Energy is a leading full cycle exploration and production company headquartered in Aberdeen, Scotland. The business has built a diverse and high value portfolio of operated and non-operated assets across the Northern & Central North Sea and West of Shetland.
We are a dynamic and ambitious business on a rapid growth journey, recognising that the energy industry is entering a new era. As we move towards energy transition, our commitment to the North Sea is unwavering.
As a leading North Sea Operator, we are an agile and driven business, taking a pragmatic approach to oil & gas production through innovative thinking and advanced technologies. Our goal is to maximise value through the safe, efficient and responsible production of our assets.
Success is dependent on our talent and, with bold and inspired people, we will create a workplace that is diverse and equitable, building a culture of collaboration and inclusion.
Position Overview
Ithaca Energy is accepting applications for the position of Property & Workplace Services Manager located in our Aberdeen Office.
The Property & Workplace Services Manager is accountable for the strategic and operational management of the Company’s real estate portfolio and workplace services. The role ensures that owned and leased properties are commercially, safely and sustainably managed, and that workplace environments and services provide an excellent experience for the workforce and support Ithaca’s ambition to be a great place to work.
The postholder leads workplace strategy, property management, facilities operations, travel services, capital projects and service-provider performance, with responsibility for onshore delivery and appropriate oversight of offshore facilities services.
Responsibilities
Workplace Strategy
- Develop and maintain the Company’s workplace strategy, ensuring locations, space, services and the property portfolio remain aligned with business requirements, workforce needs, portfolio changes and future growth plans.
- Lead real estate, workplace and facilities workstreams supporting acquisitions, divestments, integrations and organisational change programmes.
- Sponsor and deliver major workplace capital projects, including office relocations, significant refurbishments, workspace redesign and workplace-technology enhancements.
- Prepare and present workplace, property and facilities performance updates, business cases, investment proposals and strategic recommendations to the Executive Leadership Team and relevant governance forums.
- Maintain workplace standards, governance, resilience and business continuity arrangements to support safe and effective operations.
Real Estate and Property Management
- Lead the commercial, operational and lifecycle management of the Company’s owned and leased real estate portfolio.
- Source, negotiate and manage property leases, ensuring commercially beneficial terms, appropriate flexibility and compliance with contractual obligations.
- Hold landlords and property counterparties accountable for lease and service obligations.
- Collaborate with Legal, Supply Chain, Finance and other stakeholders on property ownership matters, including insurance, maintenance, sub-leasing, financing, refurbishment and improvement programmes.
- Lead estate optimisation, property transitions and improvement work, controlling scope, cost, quality and value.
Facilities and Workplace Services
- Lead the delivery of onshore workplace and facilities services, including catering, cleaning, maintenance, security, mail, stationery, office equipment and workplace safety equipment.
- Provide functional oversight and assurance of relevant offshore facilities services, working through OIMs and offshore operational leadership.
- Ensure workplaces are safe, compliant, well maintained and consistently provide a high-quality experience that supports employee wellbeing, engagement and productivity.
- Oversee lifecycle maintenance, minor alterations and routine property upgrades, distinguishing these activities from major capital projects.
- Lead workforce communications on workplace services and changes and act as business owner for workplace technologies in collaboration with Information Technology.
Security, Safety and Resilience
- Be accountable for physical security, access management, guarding and workplace emergency-response arrangements across the real estate portfolio.
- Work with HSE to ensure compliance with statutory requirements, building-services regulations, Company standards and operating procedures.
- Ensure appropriate arrangements are made for fire wardens, first aiders, emergency exercises and workplace-preparedness training.
- Ensure employees, contractors and service providers comply with applicable legal, regulatory, contractual and Company HSE requirements.
Travel Services
- Own the Company’s travel-services strategy, policy, contracts, processes and service-delivery arrangements.
- Manage travel service providers and supporting internal resources to ensure effective fulfilment, financial control, policy compliance, service quality and value.
- Oversee service levels, audits, policy review, performance improvement, escalated issues and re-tendering when required.
Commercial and Supplier Management
- Lead procurement, tendering, contract-renewal and supplier-selection activities for real estate and workplace services.
- Establish clear commercial, service, quality, HSE and performance requirements for all suppliers and contractors.
- Develop collaborative relationships with strategic partners that promote innovation, value, service excellence and a one-team culture.
- Manage supplier performance and underperformance, ensuring contracts deliver agreed outcomes, value and continuous improvement.
Financial Management and Performance
- Develop and control property, facilities and travel operating and capital budgets, supported by robust forecasting, cost control and financial governance.
- Maintain effective controls across purchase orders, service orders, invoices, work orders and contractual commitments.
- Establish and report measures for workplace experience, service quality, asset performance, compliance, cost, sustainability and supplier performance.
- Use workforce feedback, service data and external benchmarking to identify and prioritise improvements.
Leadership and Continuous Improvement
- Lead, support and motivate facilities and workplace-services teams, setting clear priorities and fostering a high-performing, customer-focused culture.
- Establish clear goals and objectives for employees and contracted teams, conduct employee performance reviews and contribute appropriately to contractor performance reviews through supplier organisations.
- Promote Company values, expected behaviours and a collaborative one-team approach across internal teams and service partners.
- Drive operational excellence and workforce experience through innovation, industry best practice, digital solutions and continuous improvement.
Qualifications & Experience
- Relevant professional qualification in facilities management, workplace management, property or real estate; a recognised HSE qualification would be advantageous.
- Strong leadership and people-management capability across employees, contractors and outsourced delivery partners.
- Commercial acumen with proven lease, contract and supplier-management capability.
- Strong programme, project and management-of-change capability.
- Excellent communication, influencing, stakeholder-management and conflict-resolution skills.
- Ability to analyse data, assess risk and make sound, evidence-based decisions with a strong delivery focus.
- Customer-focused, adaptable and resilient, with integrity, personal accountability and a commitment to innovation and continuous improvement.
- Significant experience leading real estate, workplace and facilities services within a complex organisation, including property portfolios, outsourced services, major contracts, budgets and multidisciplinary teams.
- Experience negotiating leases, commercial contracts and service agreements, and managing landlord and supplier relationships.
- Experience delivering major workplace projects, property programmes, integrations and organisational change.
- A strong record of delivering excellent customer service and measurable improvements in workforce experience.
- Credibility and experience influencing executive leaders and senior internal and external stakeholders in a fast-paced environment.
- Demonstrated financial management capability, including budgeting, forecasting, cost control and value improvement; international experience would be advantageous.
We are committed to building a diverse organisation with a variety of backgrounds, skills and views. The more inclusive we are, the better we are.We recognise you may not fulfil every criteria but if you meet most of them, please apply.