Receptionist & Office Coordinator

Receptionist & Office Coordinator

Location: Birmingham, onsite
Salary: Up to £30,000
Job Type: Full-time, Permanent

This is a fantastic opportunity to join a collaborative, supportive and enjoyable team environment. We're looking for a friendly, approachable and personable individual who can build rapport easily and add value across the wider business. The role offers good variety and would suit someone who takes pride in creating a welcoming, well-organised workplace.

Key Responsibilities

• Provide flexible administrative support to different teams across the office, responding effectively to changing priorities and workloads
• Ensure reception areas, meeting rooms and shared spaces are consistently tidy, organised and presented to a high standard
• Coordinate incoming and outgoing post and deliveries, ensuring everything is handled promptly and distributed correctly
• Set up meeting rooms in advance, including organising catering, arranging refreshments and ensuring everything is prepared for attendees
• Greet all visitors warmly, manage the sign-in process and direct them to the appropriate contact in a professional manner
• Answer and manage incoming calls via the switchboard, taking accurate messages and forwarding enquiries efficiently
• Maintain refreshment stations, including coffee machines, ensuring they are clean, stocked and ready for use
• Monitor office supplies and replenish essentials to support smooth day-to-day operations

Skills and Experience

The ideal candidate will demonstrate:

• Previous experience in a front-of-house, receptionist, customer service or hospitality-focused role
• A professional, warm and approachable manner when interacting with clients, visitors and colleagues
• Confidence handling both in-person interactions and telephone enquiries
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
• Clear and confident communication skills, both written and verbal
• Good working knowledge of Microsoft Office to support general administrative tasks
  

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates